ADT Adds Video Alarm Verification Services to Its ADT Pulse Platform

ADT recently announced the availability of video alarm verification services specifically designed for small and medium-sized businesses through its ADT Pulse solution.

A multi-step verification process, which includes video alarm verification, has the potential to cut down on false alarms and increase police response. Video-enhanced alarm systems can provide police with valuable information during the dispatch process. Visually confirming a human presence in a facility is significant and desirable information for police when responding to an alarm.

With ADT’s Video Alarm Verification, alarms from your security system trigger video clips from the Pulse cameras. Both the alarm event and video footage are sent to the ADT Monitoring Center and to your Pulse app on your PC or smartphone. The monitoring center professional will review the video clip and contact the individuals on the call list.

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In the case of an actual event, ADT’s monitoring center professionals will contact the authorities and provide them with descriptions of the incident and individuals visible on the video helping to facilitate a prioritized response. With notification of a confirmed crime in progress, local authorities have the information they need to respond quickly, helping to reduce losses to property and assets while helping to increase the probability of criminal apprehension.

ADT Pulse acts as an online security toolkit, allowing users to go to one place to manage site activity. Pulse provides actionable data and analytics related to events at a business and stores video for thirty days. With ADT Pulse, users have the ability to connect and monitor up to ten cameras per location.

“Adding video alarm verification features to our award-winning Pulse platform was a natural extension for this solution,” said Ray North, ADT’s director, service platforms. “Pulse has been delivering state-of-the-art alarm management capabilities to our small business clients for years, with video alarm verification we can now offer the same benefits that Pulse has always offered coupled with the potential to reduce false alarm dispatches and improved response times from local authorities – a win-win for everyone involved.”

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