Costco is leading competitors when it comes to combating in-store theft, reporting that its shrinkage rate was just 0.11% to 0.12% of sales compared to the 1.33% that retailers on average lost in 2017, according to Business Insider.
In its 2018 annual report, Costco said it mitigates theft through store layout, limited entrances and exits and its membership model, which helps the store control inventory.
The retailer also attributes its low shrink to the wages it pays employees, which results in higher employee satisfaction and less theft internally… GroceryDIVE
