To help consumers conveniently access their favorite products, retailers are offering a wide array of merchandise through automated retail technology. These innovations have arrived in a broad range of spaces, from brick-and-mortar stores to offices – and their designs are not limited to the vending machines that have sold candy and soda for years.
According to The Future of Unattended Retail Report from PYMNTS, “Unattended retail touchpoints populate a broad and diverse set of locations, and have taken various shapes and forms.” Examples include touchscreen vending machines that tell buyers about nutritional data, kiosks that sell electronic gear in airports and automated electronic massage chairs.
From Amazon to Blanchard’s Coffee Roasting Co., large eCommerce retailers and local businesses alike are tapping into the world of unattended retail. These are just a few examples of how merchants are harnessing technologies such as kiosks and cashierless stores to serve shoppers through a variety of retail settings… PYMNTS
