Interview and Interrogation Training: The SWOT Method

August 27, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.   Read More

Interview and Interrogation Training: Confirmation Bias

August 20, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

Challenge yourself to make sure that you go into every investigation without a bias and with a clear intention to look for the truth.   Read More

Interview and Interrogation Training: ORC Interviewing

August 13, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

It’s amazing how often a really great interview plays such an essential role in closing out an organized retail crime case.   Read More

Interview and Interrogation Training: Business Partner

August 5, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

Whether you’re in loss prevention, asset protection, human resources, audit compliance, or even law enforcement: when it comes to being a good business partner or good member of the community, you have to think about your role outside the scope of your normal job.   Read More

Interview and Interrogation Training: Perspective

July 30, 2018 | Loss Prevention Media Contributor | | Employee Theft

When I say “perspective,” what I’m really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus the way a situation actually occurred.   Read More

Interview and Interrogation Training: Explanatory Denials

July 23, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial?   Read More

Interview and Interrogation Training: Engagement Techniques

July 16, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the phone. Learn more in this video tip of the week from the archives.   Read More

Interview and Interrogation Training: The Agitated Interviewer

July 2, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation.   Read More

Interview and Interrogation Training: Rationalize the Motive, Not the Act

June 25, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

In this week’s WZ / IAI interview and interrogation training tip—one of the most popular in the archives—Dave Thompson, CFI, details discussing rationalization with the subjects, and the content of such rationalization.   Read More

Interview and Interrogation Training: Using the Participatory Approach

May 3, 2018 | Wicklander-Zulawski and Associates | | Employee Theft

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.   Read More