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Tag: wicklander-zulawski

Interview and Interrogation Training: Investigative Prep Anticipating Denials (Part 1 of 4)

It's amazing how witty we are when it's twenty seconds too late. But when we're in that room and people are uncomfortable, we need to anticipate both emphatic and explanatory denials, handle them properly, and return to rationalization.
A&F AP Team

A&F Bolsters Gender Diversity in the Workplace

Global fashion brand Abercrombie & Fitch (A&F) has stitched diversity into the very fabric of the business, stating on its website, "Diversity and inclusion are key to our organization's success."

Interview and Interrogation Training: Investigative Prep Series Introduction

In this week’s Wicklander-Zulawski / International Association of Interviewers interview and interrogation training tip, Brett Ward, CFI, divisional vice president for client relations and business development for WZ, kicks off a four-part series on the investigatory interview process.
WZ video tip

Interview and Interrogation Training: Advantages of the Telephone Interview

In the last few years, it seems that more and more organizations are conducting interviews remotely, whether that means over the phone or with the use of some type of videoconferencing tool.

Remaining Engaged and Accountable

Tyson Robertson has more than twenty years of progressive retail experience in loss prevention, physical security, risk management, and multiunit management with a few...
bloomingdale's loss prevention

A Lifetime of Learning

EDITOR'S NOTE: Chad McIntosh is the vice president of loss prevention and risk management for Bloomingdale's. He has more than forty years of loss...
Confessions of a Forensic Interviewer

Why Good Investigators Fail

Sometimes the mighty fall. Even the most seasoned loss prevention professional can get in a rut or make mistakes based on habit or personal attitudes. Why? Here are the three common reasons.
interview and interrogation training swot analysis

Interview and Interrogation Training: The SWOT Method

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.

Interview and Interrogation Training: Confirmation Bias

Challenge yourself to make sure that you go into every investigation without a bias and with a clear intention to look for the truth.

Interview and Interrogation Training: ORC Interviewing

It's amazing how often a really great interview plays such an essential role in closing out an organized retail crime case.
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