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Interview and Interrogation Training: Developing Admission

With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.
chris-norris-wz

Interview and Interrogation Training: The Participatory Interview Video Series

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
tammy clark

Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
chris-norris-wz

Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
chris-norris-wz

Interview and Interrogation Training: Handling Requests

Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
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6 Upcoming Loss Prevention Conferences and Events

2019 is in high gear, and we're just getting started. Let LPM help you find your next networking opportunity, retail technology expo, or training course.
interview closing statement, interviewer performance

How to Craft a Flawless Interview Closing Statement after an Investigation

A well-crafted statement freezes the moment of the admission or confession, providing the reader a snapshot into the mind of the guilty party.
Tammy Clark

Interview and Interrogation Training: Don’t Take It Personally

What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.
women in loss prevention

How Women in Loss Prevention Really See the Industry

Despite the evolution of the LP industry, it remains a predominantly male environment. Why aren't there more women in loss prevention? Editorial Director Jac Brittain, LPC, decided to find out.

Interview and Interrogation Training: Why Victims Don’t Report

Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."
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