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The Quest for Excellence at Saks Fifth Avenue

The Quest for Excellence at Saks Fifth Avenue

EDITORS NOTE:Rosamaria Sostilio is vice president of asset protection for Saks Fifth Avenue. She manages the corporate and field organizations and is responsible for...
Boosting Employee Shrinkage and Safety Awareness in the DC Environment

Boosting Employee Shrinkage and Safety Awareness in the DC Environment

Four major retailers discovered that reducing losses in their distribution centers (DCs) boiled down to one primary challenge—getting associates to take responsibility and accountability...
Delivering the Corporate Mission

Delivering the Corporate Mission

EDITORS NOTE: Roger Osborne is general manager of store operations at Hollywood Entertainment. He is in charge of the entire Hollywood Video field operations...
Targeting Shrinkage with a Comprehensive Loss Prevention Program for High-Risk Stores

Targeting Shrinkage with a Comprehensive Program for High-Risk Stores

Despite a difficult second half for most retailers, Stage Stores, Inc. achieved solid financial results during fiscal 2002. A weak economy and declining consumer...
Gems of Leadership for Loss Prevention

Gems of Leadership for Loss Prevention

EDITORS NOTE: Richard Mellor is divisional vice president of loss prevention at Helzberg Diamonds based in Kansas City, Missouri. He assumed this position in...
AAFES Loss Prevention–A Mission with a Challenge

AAFES Loss Prevention–A Mission with a Challenge

We have the responsibility to be there for our troops—whenever and wherever they go—to ensure they are provided with the goods and services they...
Managing Change at the World’s Most Admired Specialty Retailer

Managing Change at the Worlds Most Admired Specialty Retailer

EDITORS NOTE: Leonard A. Schlesinger is vice chairman and chief operating officer of Limited Brands. He also sits on the companys board of directors....
Solving Multiple-Suspect Thefts

Solving Multiple-Suspect Thefts

Early in my career, I investigated many multiple-suspect thefts with a less than satisfactory case resolution. Not being able to identify the primary culprit...
Improving Home Improvement Shrinkage

Improving Home Improvement Shrinkage

E D I T O R : Your title is vice president of loss prevention, safety, and hazmat. That entails a lot. Give us...
Stopping Theft with the Click of a Mouse

Stopping Theft with the Click of a Mouse

Detecting internal theft at JCPenney has leap-frogged into the 21st century. Just five years ago, attempting to identify possible fraudulent refunds meant that every...

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