Tag: loss prevention tips in retail
WZ Interview and Interrogation Training: Using a Speakerphone
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses a strategy when conducting interviews over the phone. Studies...
RLPSA’s 2016 Annual Conference Announces Keynote Speakers
This year's Restaurant Loss Prevention and Security Association (RLPSA) Annual Conference, "Transforming Our Industry, Together", will feature keynote speaker, Blaine E. Hurst, the Executive...
Interview and Interrogation Training: Who Do You Work For?
In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Wayne Hoover, CFI asks who do you work for?...
What is Your Retail Loss Prevention New Year’s Resolution?
New Year’s resolutions come and go every January. Some of the most popular resolutions include:
1. Lose weight
2. Get in shape
3. Quit smoking
4. Learn something...
Interview and Interrogation Training: Emphatic Denials
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI is discussing one type of a verbal resistance a subject...
Interview and Interrogation Training: Developing a Behavioral Norm
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI provides for us the importance of establishing a baseline or...
Interview and Interrogation Training: Attitudes and Biases
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the potential issue that interviewers can possess regarding an...
Interview and Interrogation Training: Identifying Rationalizations While Building Rapport
This week Dave Thompson, CFI shares with us some thoughts on identifying rationalizations during the rapport-building process.
Most interviews begin with a short rapport-building approach...
Operational Standards Support: A Holistic Approach to LP and Safety in the Quick-Service Restaurant...
EDITOR'S NOTE: Anne Sullivan is vice president of asset protection and safety at CKE Restaurants Holdings, Inc. She has twenty-five-plus years of experience in...
5 Phrases You Won’t Hear at Any Other Restaurant LP Conference
Attend RLPSA’s 36th Annual Conference in Las Vegas August 2 – 5, 2015
WASHINGTON, July 20, 2015 –The Restaurant Loss Prevention & Security Association...