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what does a loss prevention associate do

What Does a Loss Prevention Associate Do?

Contemporary loss prevention professionals still maintain responsibility for retail security. But they also must handle employee theft issues, data protection, safety and risk management, inventory audits, legal compliance, and matters related to organized retail crime and fraud.

Interview and Interrogation Training: Proper Dress for an Interview

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Wayne Hoover, CFI, discusses the way that you should dress for your interview with a dishonest associate.

Interview and Interrogation Training: Risks of Being Too Specific

It's important, when you strategize your introductory statement, that we keep it non-confrontational and general enough to get the optimal way for you to get the most amount of truth from that conversation. Learn more in this week's NEW video tip.

Interview and Interrogation Training: Preparation for Development of the Admission

Sometimes when we conduct an investigation, we're so focused on the specific incident or type of crime that was committed that we forget to think outside the box about what else that person could have done. Check out this week's video tip for more.

Interview and Interrogation Training: Keys to the Written Statement

Often, at the end of an interview, we as the interviewers become mentally drained and exhausted. As a result, we sometimes take shortcuts on the written statement. That's really a dangerous and costly mistake. Check out the video tip for this week - and check out a bonus tip from the archives!
types of lies

Interview and Interrogation Training: The Five Types of Lies

When trying to obtain the truth from a dishonest employee, a suspect involved in another type of criminal investigation, or even a member of your family, we typically see five types of lies. [WZ / IAI Interviewing and Interrogation Training Tip of the Week from the archives.]
interview and interrogation training swot analysis

Interview and Interrogation Training: The SWOT Method

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.

Interview and Interrogation Training: Perspective

When I say "perspective," what I'm really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus the way a situation actually occurred.

Interview and Interrogation Training: Explanatory Denials

The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial?
interview and interrogation training withholding evidence

Interview and Interrogation Training: Withholding Evidence

This week’s International Association of Interviewers interview and interrogation training tip (from the archives!) has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation.

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.