Tag: interrogation

Prior to walking in and having the conversation, many people, especially those who have certifications, can define the differences between a fact-finding question and a behavioral question–yet still sometimes during the interview, misplace these.

In the nation's third workplace shooting in 24 hours, a temporary worker at a Rite Aid distribution center in Aberdeen, MD, opened fire on her coworkers, killing three and wounding several others before shooting herself.

If you're working a multi-party investigation, I would highly recommend that you use the same pool of questions for each person. You do not want multiple people to be separated during an investigation and find out that different questions were used.

I want to challenge you to broaden your scope when it comes to rationalizations. Think through different topics and rationalizations that you would be willing to wear in public: things like "exhaustion," or "lack of control."

It's amazing how witty we are when it's twenty seconds too late. But when we're in that room and people are uncomfortable, we need to anticipate both emphatic and explanatory denials, handle them properly, and return to rationalization.

In this week’s Wicklander-Zulawski / International Association of Interviewers interview and interrogation training tip, Brett Ward, CFI, divisional vice president for client relations and business development for WZ, kicks off a four-part series on the investigatory interview process.

Using rapport-building techniques with the subject can aid in gleaning information that can help identify and build rationalizations to be used later in the interview process. Establishing a rapport is a critical part of the interview, helping to build trust and injecting a certain level of serenity into the process.

In the last few years, it seems that more and more organizations are conducting interviews remotely, whether that means over the phone or with the use of some type of videoconferencing tool.

The voluntariness of a confession can be challenged in civil proceedings, when statements are obtained through the interviewer’s use of threats and promises. In other words, an involuntary confession is generally useless.

Tyson Robertson has more than twenty years of progressive retail experience in loss prevention, physical security, risk management, and multiunit management with a few...