Stop Worrying about the Retail Apocalypse and Focus on the Tsunami of E-commerce Returns

Article Excerpt

In the July-August 2017 issue of this magazine, I wrote an article titled “Brick-and-Mortar Is Not Dead; Amazon Just Proved It.” That statement continues to hold true. But when I read business publications or mingle at industry events, I still notice a lot of doom and gloom about the supposed…

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