There are plenty of options for handling shoplifting offenders. You could try to get the local police to handle the matter … but law enforcement resources are often stretched thin with much more serious matters. You could give up and simply let these low-level offenders go free without penalty … only to see those same people return to shoplift from your store again, something that national shoplifting facts show happens far more than we’d like to think.
Or you could try something completely different: restorative justice. Restorative justice is a theory of justice that emphasizes repairing the harm caused or revealed by criminal behavior. It is best accomplished through cooperative processes that include all stakeholders, and it benefits every one of those same stakeholders – all without overburdening a community’s existing resources.
Features of a restorative justice program might include:
In this intriguing webinar from LP Magazine, you’ll get real-world examples of restorative justice programs in practice, understand the concept, learn what works and what doesn’t, and find out how retailers can be effective in implementation.
The webinar will feature a representative from Wal-Mart along with legal and law enforcement representatives discussing the impact restorative justice has made on the community, the retailer’s brand, livelihoods of employees, and the individuals who were given a second chance.
The panel includes Wal-Mart Asset Protection Manager Christyn Keef, former California District Attorney Grover Trask, Gainesville Crime Prevention Officer Sgt. Jaime Kurnick, and Jeff Powers, Chief Customer Officer for Corrective Education Company.
If you’ve ever wondered how this kind of program could actually help you reduce shrink and save money, consider this exchange between a restorative justice program administrator and a recent “graduate:”
Question: “Does it make you have a higher regard for the retailer for allowing you this option instead of involving the police?”
Response: “Absolutely! The consequences are so bad. People make mistakes and I really appreciate having the opportunity to have a second chance because I don’t do that and I will never do it again.”
Christyn Keel, LPC
Asset Protection Manager, Wal-Mart
Christyn Keef began her retail career in 2001 while attending University of Florida. She has been a retail asset protection professional since 2007. Ms. Keef currently supervises North Florida large-format stores for Walmart.
California District Attorney (former),
Riverside County District Attorney’s Office
Grover Trask served for nearly a quarter century as Riverside County District Attorney and 32 years as a prosecutor. As District Attorney, he headed the fourth largest District Attorney’s office in California with an annual budget of $85 million and a staff of over 800 people, including 256 attorneys. Trask received his Jurist Doctorate from the University of San Diego.
Sgt. Jaime Kurnick
Crime Prevention Officer, Gainesville, GA, Police Department
Sergeant Jaime Kurnick is responsible for the development, implementation, and maintenance of programs that focus on reducing the instances and impact of criminal activity within the community.
Chief Customer Acquisition Officer, Corrective Education Co.
Jeff Powers has over 30 years of experience in sales and sales leadership serving the retail loss prevention industry, including relationship development, hiring-training development of highly successful sales executives.