For the third year running, a poll of the American public, on the subject of potential crisis events, shows it is most worried about natural disasters—by a wide margin.
Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it." In the digital age, social media has probably turned that five minutes into less than two minutes.
If employees feel they don’t have an audience to which they can report safety concerns, they may instead turn to safety enforcement agencies.
In November 2017, on Black Friday on Britain's busiest street, the "sound of gunfire and explosions" created a panic among Christmas shoppers convinced the city was under a terror attack. Dozens of people were hurt in the ensuing stampede.
While schools, churches, hotels, and movie theaters have traditionally been the most targeted public establishments, large retail establishments face similar risk.
In one scenario, a simple slip escalated into a full health and safety investigation and a "mitigation of brand damage" exercise.
A new counter-terrorism training program in the UK is proving popular with businesses, including retailers. More than 1,500 companies have signed up in an effort to boost protection from a terror attack.
When I went to prison, I was scared—not an uncommon feeling. I knew exactly what I did that landed me in there—32 federal felony counts of bribery, conspiracy, and money laundering—but I didn't know why I did what I did.
A review of one recent mass shooting incident suggested some valuable questions that a retailer can ask to identify potential flaws in its procedures for handling potentially dangerous store associates.
Leveraging the Loss Prevention Research Council's (LPRC's) five zones of influence framework, many retailers implement solutions at each layer of the zones to reduce opportunities or incentives for violence.