Confronting a shoplifter always carries with it the potential for an unpredictable outcome, and while most shoplifting apprehensions result in the shoplifter cooperating, it’s critical that we remain alert and aware, prepared for the unexpected and knowing how to react. Most importantly, this also requires having the judgment and fortitude to let it go when the situation calls for it. It could end up being one of the most important decisions that you make.
At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training providers.
Actual violence or threats of actual violence demand more attention from loss prevention, asset protection, and security teams than workplace bullying does, but non-physical forms of workplace violence can hardly be ignored.
Just as some parts of the country began to recover from the disastrous 2017 Atlantic hurricane season, along came 2018, another above average season....
Year after year, retail workers are less likely to get hurt on the job. The industry has seen a steady decline in its injury rate, dropping every year since 2012. But retail work has also gotten more deadly with the number of fatalities up five percent in 2016.
According to research, workers whose education includes scenario-based instruction score better on retention exams, have a more positive attitude toward training material, and think arguments used in training are more persuasive.
In order to reach our objectives, we must embrace safety performance measurement tools that help us to drive improved organizational and individual results.
The odds are stacked heavily against any organization that does not take necessary premises security procedures to protect their employees, customers, and others.
Between 50 to 60 percent of workers reported at least one incident of verbal abuse in the last twelve months, and 30 to 35 percent reported at least one incident of threat of physical violence in the last year.
Get ahead of the storm with a strong disaster response plan, and you will recover more quickly and with confidence when disaster hits.