Workplace Safety

crisis-leadership-storm

Now is the Time to Talk: The Crisis Leadership Role in Emergency Preparations

Many crisis events are, by their nature, impossible to predict. However, the impact they have on retailers can be dramatically curtailed if the organization is prepared.
company safety policy

Your Company Safety Policy Demands Support

f our leadership demonstrates their belief in and commitment to a formal company safety policy, that commitment will cascade throughout the organization.
a supply chain world

Making a World of Difference

Among television business announcers doing stock market play-by-play, tit-for-tat tariffs and the "slowing Chinese economy" are frequent causes of shrill alerts and fretful dissection.
Lone working policy

Why You Need a Lone Working Policy

In the court case that followed a robbery carried out by a sixteen-year-old in 2015, where a female lone worker was threatened with a hammer, police commented, "It was a terrifying experience for the member of staff, who was the only person in the store at the time, and she has not worked since."
fist punch dealing with antisocial behavior

A Retailer’s Guide to Dealing with Antisocial Behavior

Common flashpoints for retail conflict and violence include confronting suspected thieves, refusing sales, and dealing with antisocial behavior. Nothing new here, but the prevalence of each appears to be increasing.
wildfire

Are You Ready for the Next Wildfire or Hurricane? How Can You Tell?

For the third year running, a poll of the American public, on the subject of potential crisis events, shows it is most worried about natural disasters—by a wide margin.
social media crisis management

5 Tactics for Social Media Crisis Management

Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it." In the digital age, social media has probably turned that five minutes into less than two minutes.
safety issues in the workplace

The Retailer’s Guide to Handling Safety Issues in the Workplace

If employees feel they don’t have an audience to which they can report safety concerns, they may instead turn to safety enforcement agencies.

Retailers Warned to Plan for Panic

In November 2017, on Black Friday on Britain's busiest street, the "sound of gunfire and explosions" created a panic among Christmas shoppers convinced the city was under a terror attack. Dozens of people were hurt in the ensuing stampede.
active shooter protocol

Active Shooter Protocol for Stores

While schools, churches, hotels, and movie theaters have traditionally been the most targeted public establishments, large retail establishments face similar risk.

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.