Workplace Safety

a supply chain world

Making a World of Difference

Among television business announcers doing stock market play-by-play, tit-for-tat tariffs and the "slowing Chinese economy" are frequent causes of shrill alerts and fretful dissection.
Lone working policy

Why You Need a Lone Working Policy

In the court case that followed a robbery carried out by a sixteen-year-old in 2015, where a female lone worker was threatened with a hammer, police commented, "It was a terrifying experience for the member of staff, who was the only person in the store at the time, and she has not worked since."
retail security training with VR

Avoid 4 Common Retail Security Training Deficiencies

According to research, workers whose education includes scenario-based instruction score better on retention exams, have a more positive attitude toward training material, and think arguments used in training are more persuasive.
fist punch dealing with antisocial behavior

A Retailer’s Guide to Dealing with Antisocial Behavior

Common flashpoints for retail conflict and violence include confronting suspected thieves, refusing sales, and dealing with antisocial behavior. Nothing new here, but the prevalence of each appears to be increasing.
wildfire

Are You Ready for the Next Wildfire or Hurricane? How Can You Tell?

For the third year running, a poll of the American public, on the subject of potential crisis events, shows it is most worried about natural disasters—by a wide margin.
social media crisis management

5 Tactics for Social Media Crisis Management

Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it." In the digital age, social media has probably turned that five minutes into less than two minutes.
safety issues in the workplace

The Retailer’s Guide to Handling Safety Issues in the Workplace

If employees feel they don’t have an audience to which they can report safety concerns, they may instead turn to safety enforcement agencies.

Retailers Warned to Plan for Panic

In November 2017, on Black Friday on Britain's busiest street, the "sound of gunfire and explosions" created a panic among Christmas shoppers convinced the city was under a terror attack. Dozens of people were hurt in the ensuing stampede.
active shooter protocol

Active Shooter Protocol for Stores

While schools, churches, hotels, and movie theaters have traditionally been the most targeted public establishments, large retail establishments face similar risk.
risk assessment training

Risk Assessment Training Scenarios That Actually Help with Preparedness

In one scenario, a simple slip escalated into a full health and safety investigation and a "mitigation of brand damage" exercise.

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