Transforming LP and Operations at Zale Corporation
As technologies evolve in the world, so often do the ways that organizations do business. When George Slicho, senior vice president at Zale Corporation, decided...
Surviving the Star Trek: How to Plan a Safe and Successful Celebrity Event
As a retail loss prevention manager, enjoying a sports figure on ESPN is one thing; hosting that sports figure at the department store where...
A Critical Review of: Crime and Wal-Mart- “Is Wal-Mart Safe?”
Good research often generates more questions than it answers. But so does poor research. A brief review of the May 1, 2006 white paper...
Home Office Research Study 292: Assessing the impact of CCTV
This study represents a major advance in our knowledge about CCTV. No previous research has examined in such detail the issues faced in ensuring...
Managing Response to Protest Campaigns Against Retailers
In the past, retailers considered public demonstrations to be a police matter and relinquished the development of response plans to the local level. Retailers...
Blockbuster DC Reaches One-Million Hour Safety Goal
On Thursday, March 7, 2002, at 4:30 p.m., the Blockbuster distribution center in McKinney, Texas, accomplished a major goal—one million work hours without a...
If You Don’t Ask, You May Not Find Out
Paul searched the local classifieds and found a job listing that piqued his interest. He called the special number and had a favorable five-minute...