Managing Response to Protest Campaigns Against Retailers
In the past, retailers considered public demonstrations to be a police matter and relinquished the development of response plans to the local level. Retailers...
Blockbuster DC Reaches One-Million Hour Safety Goal
On Thursday, March 7, 2002, at 4:30 p.m., the Blockbuster distribution center in McKinney, Texas, accomplished a major goal—one million work hours without a...
If You Don’t Ask, You May Not Find Out
Paul searched the local classifieds and found a job listing that piqued his interest. He called the special number and had a favorable five-minute...