Retail Risk & Crisis Management

In the weeks after 9/11, LP executives have examined, reevaluated, and implemented policies and procedures for everything from crisis response to travel safety.

When serious incidents occur, retailers’ thoughts turn to the safety of store associates, customers, and implementing crisis communication.

Between BLM protests, right-wing demonstrations, and rallies related to COVID, risk intelligence in retail has grown significantly.

This whitepaper will help you develop risk assessment and response procedures that account for all of your stores.

Addressing disruptive customer behavior and de-escalation training efforts have become a topic of great interest to retailers amidst growing concern over the challenges and opportunities for safety in retail stores, especially in light of our current circumstances. Here are some tips for your employees.

Yum! Brands Chief Security Officer Steven Antoine calls on peers to seize opportunity pandemic crisis provides.

As the image spread of George Floyd going lifeless under the knee of a Minneapolis police officer, LP professionals could see where this was heading.

Now is the time for bold, compassionate leadership. Employees and customers are looking to corporate as well as team leaders to lead.

If retailers allow emotion and bias to creep into risk assessments, they could misspend precious resources and be no more prepared for the next disaster.

The 2020 Atlantic hurricane season raises concerns for organizations still dealing with the effects of the ongoing coronavirus disease (COVID-19) pandemic.