Recent disturbing incidents of store violence underscore the pressing need for society to do more to protect retail associates from harm at work.
Break-ins and break-in attempts are always a concern for retailers. Please complete our survey to share your thoughts and perspectives.
In this podcast, hear a panel of experts take part in an interactive crisis tabletop discussion reviewing a series of emergency scenarios.
Our panel of experts take part in an interactive tabletop exercise of crisis scenarios including severe weather, civil unrest, active threat, and a “wild card” event.
The economic slowdown created by the pandemic forced retail chains to change their business models, which included cutting back on staff.
The odds are nearly 50 percent that workplace violence incidents are related to layoffs, demotions, or other negative work-related events.
John Matas, formerly vice president of investigations, fraud, and organized retail crime for Macy’s, shares his account of that day.
Tony Caccioppoli with Saks Fifth Avenue was focusing on dealing with law enforcement and the physical security aspects of their operations.
In the weeks after 9/11, LP executives have examined, reevaluated, and implemented policies and procedures for everything from crisis response to travel safety.
When serious incidents occur, retailers’ thoughts turn to the safety of store associates, customers, and implementing crisis communication.