Retail Risk & Crisis Management

An increasingly digital workplace provides opportunities for innovation and growth, but it also creates significant threats to businesses, including devastating types of employee‑driven cybercrime and deviance.

The format of a crisis management plan contains elements that can be adapted to most events or situations to identify, reduce, or eliminate risk.

One of the hazards that retailers must contend with today is geopolitical risk, which has emerged as a critical factor in shaping the global business landscape.

On Feb. 6, a Chicago-area man received a record-breaking $91 million settlement from 7-Eleven after losing both his legs in an accidental crash outside one of the company’s stores in Bensenville, Illinois, in 2017.

In addition to impacting revenue, the lesser discussed—but equally detrimental—consequence of rising retail crime is the heavy toll that it is taking on employees.

Last week’s tragic shooting at a Walmart Superstore in Virginia provides yet another example of the catastrophic events plaguing the country as troubled minds act out their frustrations in the most horrific of terms.

Unhoused individuals have created encampments and taken shelter in parking lots, alleyways, and dumpster areas, presenting a heartbreaking but difficult challenge for retailers.

While the CDC may be recommending that precautions around COVID-19 start winding down, a new virus has emerged: Monkeypox.

US corporations are facing an increased volume of threats driven by persistent political, social and economic issues,

Even if the amount of work travel eventually reverts to where it was before COVID, much around it won’t. Labor markets have changed and so have global risks and employee attitudes.