Mindless though most Internet chatter is, paying attention to what is being said online has become critical for retailers today—to protect brands, avert threats, respond to crisis, and improve store operations. Most recently—and dramatically—the imperative was underscored when multiple active shooter plots against retailers were averted after threatening online posts came to light.
Convenience store cashiers, security guards, overnight stockers, and even some warehouse employees present special security and safety issues that experts say are often overlooked. Here is a comprehensive look at assessing the risks for remote or solitary workers, some technology solutions, and best practices from security leaders and safety experts.
Over the years, LP Magazine has interviewed a number of executives in the casual and quick-service restaurant industry as well as published contributed articles...
Based on their very nature, flash mob robberies are hard to prevent. But it’s critical that all retailers train their employees to be aware and alert to the possibility, to not engage the mob in any way, to concentrate on remembering descriptions of perpetrators and vehicles, and to call the police as soon as it’s safe. Here are 10 ways to protect employees and customers in a flash mob event.
As retailers expand into customer experience retailing, loss prevention and risk management professionals are facing new challenges. Children’s play areas, curb-side pickup, and special in-store events each have unique security issues. Are you prepared?
At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training providers.
More than 120 golfers and volunteers from across the lLP community assembled in California to share fun and raise money to support the industry at the second annual Swing for Certification golf tournament.
Post orders that have not been reviewed recently probably don’t align with priorities or reflect the actual job duties that staff perform. Read what experts recommend.
Theft, fraud, and losses from other retail “shrink” totaled $50.6 billion in 2018, up from $46.8 billion the year before.
Well-known loss prevention executive, Walter Palmer, has been named Executive Vice President of leading crime risk forecasting technology provider CAP Index.