A recent survey reveals that 79 percent of retail executives believe that artificial intelligence and virtual reality technologies could increase sales, but only 14 percent of customers thought that technology would impact their shopping decisions.
"I would love to say that retail is back, but that would be wrong," said BJ's Wholesale Club President and CEO Chris Baldwin with a pause. "Retail never went away."
In 2018, retailers focused more on customer experience and innovation…and won. Here are some of my 2019 retail predictions.
Amazon Go, Toys "R" Us, and holiday shoplifting prevention were all top of mind for readers interested in the retail industry category in 2018.
While the 2018 holiday shopping season is not over, Black Friday weekend is usually a good indicator of the overall strength of holiday sales. So, what happened?
Do I really need to fight the crowds and craziness the day after Thanksgiving to save money on holiday shopping? It doesn't look like it.
According to ShopperTrak's historical data, 45 percent of all holiday shopper traffic falls during the top ten busiest days, beginning on Black Friday and dispersed throughout the end of the year. The top ten busiest shopping days for 2018, as predicted by ShopperTrak, are listed here.
When Toys"R"Us closed its stores, consumers were upset—especially kids. My nine-year-old granddaughter heard talk that Amazon had basically killed Toys"R"Us. She was so upset she asked her parents to "never shop at Amazon again" for her toys.
Retail mergers and acquisitions have the cumulative affect of raising the bar for top LP and security executives, suggests David Lammert, president of Pinnacle Placements, an executive search firm specializing in the security profession.
Many years ago, when Conan O’Brien was battling NBC over his role in late-night programming, he announced his intentions while waiting for a resolution. “I will continue to put on as good a show each night as I can—while stealing as many office supplies as humanly possible.”