Retail Industry

Retailers Are Enamored with Technology. But Do Customers Love It?

A recent survey reveals that 79 percent of retail executives believe that artificial intelligence and virtual reality technologies could increase sales, but only 14 percent of customers thought that technology would impact their shopping decisions.
NRF Big Show Expo 2019

The World’s Largest Retail Conference Focused on Technology and Customer Experience

"I would love to say that retail is back, but that would be wrong," said BJ's Wholesale Club President and CEO Chris Baldwin with a pause. "Retail never went away."

2019 Retail Predictions: From the Rebirth of Brick and Mortar to the Death of...

In 2018, retailers focused more on customer experience and innovation…and won. Here are some of my 2019 retail predictions.

LPM Insider’s Top 5 Retail Industry Articles of 2018

Amazon Go, Toys "R" Us, and holiday shoplifting prevention were all top of mind for readers interested in the retail industry category in 2018.

Did Black Friday 2018 Meet Expectations?

While the 2018 holiday shopping season is not over, Black Friday weekend is usually a good indicator of the overall strength of holiday sales. So, what happened?

Is Black Friday Turning Gray?

Do I really need to fight the crowds and craziness the day after Thanksgiving to save money on holiday shopping? It doesn't look like it.
holiday shoplifting

The Busiest Shopping Days Are Here: Top Tips to Prevent Holiday Shoplifting

According to ShopperTrak's historical data, 45 percent of all holiday shopper traffic falls during the top ten busiest days, beginning on Black Friday and dispersed throughout the end of the year. The top ten busiest shopping days for 2018, as predicted by ShopperTrak, are listed here.
toy shopping

‘Tis the Season — but This Time, Without Toys “R” Us

When Toys"R"Us closed its stores, consumers were upset—especially kids. My nine-year-old granddaughter heard talk that Amazon had basically killed Toys"R"Us. She was so upset she asked her parents to "never shop at Amazon again" for her toys.
retail mergers and acquisitions

How to Survive Retail Mergers and Acquisitions

Retail mergers and acquisitions have the cumulative affect of raising the bar for top LP and security executives, suggests David Lammert, president of Pinnacle Placements, an executive search firm specializing in the security profession.
when employees leave

When Employees Leave, Keep a Close Eye on Your Data

Many years ago, when Conan O’Brien was battling NBC over his role in late-night programming, he announced his intentions while waiting for a resolution. “I will continue to put on as good a show each night as I can—while stealing as many office supplies as humanly possible.”

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.