Retail Industry

Nike and the Post COVID-19 ‘New Normal’ Disruptive Future of Retail

This article summarizes the COVID-19 China’s “new retail” strategies, generational commerce transformation trends, and the latest global and regional retail sales forecasts post the pandemic, as well as uses Nike's response as an example of the positive actions taken by retailers during the health crisis.

Conflicting Local Orders Creating Mass Confusion for Retailers, Law Enforcement, Public

Local directives are creating mass confusion and inconsistent guidelines across communities, forcing retailers to shift valuable resources and time away from existing efforts to safeguard employees and customers.

Lowe’s Commits $25 Million to Help Communities Impacted by Pandemic

Lowe’s is helping community members hit hardest by COVID-19 through a $25 million philanthropic investment of product, funds, and collaboration to meet the needs...

7-Eleven Donates 1 Million Masks to FEMA

7-Eleven has donated 1 million masks to FEMA to aid the medical community who are tirelessly battling the coronavirus pandemic.

Download this 10 Tips for Working from Home Infographic

Download this infographic to send to your team to help them be more productive while working remotely for the foreseeable future.
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Recovery Requires Getting All Retailers Back to Work

What do an airplane without passengers, a hotel without guests, and a store without shoppers have in common? They are all in big trouble without...
Madrid, Spain

Executive Summary: Retail Lessons from Spain

In an LPM webinar Friday, retail executive Todd Hooper offered a first-hand account of how the response has unfolded in Spain, along with suggestions for improving the US response. This post summarizes the discussion and provides links to the recorded webinar and podcast.

RILA Cancels Retail Asset Protection Conference

In response to the continuing spread of the COVID-19 outbreak, RILA has cancelled their 2020 Retail Asset Protection Conference scheduled for May 3–6 in Grapevine, Texas. Given the current state of emergency, “It is simply impossible for us to hold the conference as scheduled” they said. Here is the full text of their announcement.

A Kroger Christmas: One AP Team’s Community Outreach Effort

The AP team’s community outreach effort began in 2010 when a manager suggested helping a local family in need instead of staff exchanging gifts. It now includes fundraising efforts during the year—the Christmas in July car wash is the big one—so they can make a substantial difference in a family’s life come the holidays.

The Many Ways Customer Service Impacts Retail Revenues

Focused, friendly, and attentive salespeople that have the ability to successfully interact with customers drive business excellence from every possible perspective, making quality customer service an integral component of any successful loss prevention program. This is a shared goal that will have a direct bearing on sales, shrink, and overall business profitability.

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Apr 10 Webinar - How to Handle Layoffs and Furloughs Due to COVID-19

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.