Retail Industry

The Pivotal Consumer and Retail Technology Priorities for 2021

Strategic initiatives deployed in the first half of 2021 will lead to more aggressive growth in the second half.
retail recycling tags

Retail Is Taking Innovative Steps to Combat Waste

A new report from RILA’s Retail Compliance Center provides trends and insights to help retailers navigate the complex issue of solid waste.
mask wearing in retail

Most Surveyed Believe Masks Should Be Required in Retail Stores

The web poll also asked respondents their point of view on the recent rise in protests and public demonstrations.

Agilence Earns 4th Consecutive Customer Service Department of the Year Award

Judges commended Agilence for their outstanding performance stating, “This nomination shows great focus on customer care with great results.”
Chevara Orrin video

Diversity & Inclusion Practitioner on Co-creating a More Equitable World

Chevara Orrin describes her personal journey that led her to become an award-winning diversity & inclusion practitioner and human rights activist.

2021 Public Policy Document Released: “Retail Works for All of Us”

RILA delivered its 2021 Retail Public Policy Agenda to lawmakers this week outlining the retail industry’s priorities for the year.
Erin Hiatt

RILA Elevates Corporate Social Responsibility Focus with New Promotion

Erin Hiatt has been promoted to VP of corporate social responsibility reflecting retail’s commitment to corporate governance and sustainability.

Retail Intelligence: The Key to Returning to “Normal”

It’s time for retailers to acknowledge the need for something else on top of a loss prevention strategy—intelligence.
Michelle Gass

Kohl’s CEO Among Five Retail Leaders Added to RILA Board

RILA welcomed five new leaders to its Board of Directors as elected during the group’s semi-annual meeting held virtually January 19th.
Tony D’Onofrio

Tony D’Onofrio Named CEO of Prosegur Security’s Global Retail Business Unit

Prosegur Security, a global leader in security technology, has appointed Tony D’Onofrio as CEO and managing director of its Global Retail Business Unit.
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