How to Improve Your Customer Conversion Rate
While declining store traffic continues to dominate the headlines and remains the reason most frequently cited for lackluster store performance, it’s only part of the story.
This Model Could Represent the Future of Shopping Malls
The future of shopping malls looks bleak in many ways. Could the "mall within a store" model be the right answer for today's consumers?
Technology Disruption and the Transformation of the Global Top 250 Retailers
Annually, I look forward to the Deloitte Global Powers of Retailing industry research, which provides a detailed growth trajectory review of the global top...
How to Minimize the Cost of Cash with the Right Retail Cash Management Solution
As loss prevention professionals in retail businesses that serve this demographic en masse (i.e. QSR, c-store, big box, etc.) know all too well, cash is still a prominent form of payment.
Going, Going, Gone. This Time, It’s Payless.
Payless and Sears are dramatic examples of the difficulties of some iconic retail brands, but they're not alone. Recently, David Simon, chairman and CEO of the Simon Property Group, admitted he's nervous.
4 Technology Trends Seen at the 2019 NRF Big Show
They don't call it the Big Show for nothing. There were over 38,000 people in attendance from all over the world to talk retail,...
Retailers Are Enamored with Technology. But Do Customers Love It?
A recent survey reveals that 79 percent of retail executives believe that artificial intelligence and virtual reality technologies could increase sales, but only 14 percent of customers thought that technology would impact their shopping decisions.
The World’s Largest Retail Conference Focused on Technology and Customer Experience
"I would love to say that retail is back, but that would be wrong," said BJ's Wholesale Club President and CEO Chris Baldwin with a pause. "Retail never went away."
2019 Retail Predictions: From the Rebirth of Brick and Mortar to the Death of...
In 2018, retailers focused more on customer experience and innovation…and won. Here are some of my 2019 retail predictions.
LPM Insider’s Top 5 Retail Industry Articles of 2018
Amazon Go, Toys "R" Us, and holiday shoplifting prevention were all top of mind for readers interested in the retail industry category in 2018.