Two-thirds of US Consumers Filed Credit Card Chargebacks in the Past Year
Two-thirds of US shoppers and 44 percent of British shoppers have filed chargebacks in the past 12 months, and many have filed multiple chargebacks—part of a global trend.
Online Payment Fraud Losses Will Exceed $343 Billion in Next 5 Years
A new study from Juniper Research has found that cumulative merchant losses to online payment fraud globally between 2023 and 2027 will exceed $343 billion.
The Hidden Costs of Chargebacks Are Costing Retailers Billions
From shipping expenses to processing fees, there is a complex set of costs that have a crucial impact on your bottom line.
Fraud and Compliance Hotlines: Benchmarks, Trends, and How They Can Yield Greater Security Value
Reports to fraud, compliance, and ethics hotlines tell the story of a workforce increasingly willing to voice complaints, less worried about the pandemic, and increasingly intolerant of discrimination and harassment.
The “Real” Problem: Knockoffs Are Cheap but Exact a Heavy Price
Game-changing regulation may be coming, but for now at least—with willing and naïve customers—it’s a real good time to be a maker of fake goods.
Incisiv and Newmine Launch New Playbook to Help Retailers Prevent Product Returns
Incisiv and Newmine have launched the Retail Returns Prevention Playbook, which addresses retail’s urgent need to minimize returns to improve top-line growth and customer satisfaction.
Identifying and Dismantling ORC Networks | Ep. 75
Finding and following trails of money as it flows through legal and illegal channels is critical to identify the network, build the case, and ultimately dismantle the ORC operation.
The Chargebacks Holiday Hangover Is Here—What’s Next?
Every year, merchants experience a sudden influx of chargebacks. From the beginning of January and almost into April, companies will get the ‘holiday hangover’ in which dispute volumes can rise by as much as 40 percent.
A Booming Marketplace for Stolen Credit Card Data Should Fuel Investment in Fraud Prevention...
Retailers will probably lose $130 billion from CNP fraud between 2018 and 2023, according to a 2019 market forecast study by Juniper Research on online payment fraud.
3 Tips for Getting Your E-commerce Off-season Right
Chargebacks are an inescapable part of e-commerce. The high sales (and increased fraud) of November and December translate into a significant volume of chargebacks in January and February.