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Retail Fraud

Using Data to Stop Four Types of Discount Fraud

Discounting can be a perfectly legitimate practice, which makes it difficult to sort the valid transactions from the improper ones.
ecommerce

Is the Ecommerce Boom Driving the Rise in Return Scams?

Due to its size as well as logistics processes, Amazon is a common target for criminals attempting return fraud of various types.
e-Comm Fraud IS Brick-and-Mortar Fraud

e-Comm Fraud IS Brick-and-Mortar Fraud

Here are three major points of risk caused by the integration of e-commerce and brick and mortar, plus how you mitigate the risk.

The “Real” Problem: Knockoffs Are Cheap but Exact a Heavy Price

Game-changing regulation may be coming, but for now at least—with willing and naïve customers—it’s a real good time to be a maker of fake goods.
phone scam fraud

Could Your Store Managers Fall Victim to this Phone Scam?

The calls often follow a familiar pattern and a similar script. An individual purporting to be from a law enforcement agency calls from a...
Loyalty card fraud

3 Critical Tips for Identifying and Resolving Loyalty Fraud

Retailers have become very generous with their loyalty perks—sometimes so generous that customers and employees may abuse the system.
Congress capitol building

The INFORM Consumers Act Introduced by Six Bi-Partisan Senators

The legislation will modernize consumer protection laws and require online marketplaces to collect and verify basic business information from sellers.

E-commerce Grows and Risk Follows. What to Look for in 2021

A core principle in e-commerce security is that more fraud always accompanies more transactions, increasing retailers' risk.

$428 Billion in Merchandise Returned in 2020

While the total rate of returns was in line with recent years, online returns more than doubled in 2020 from 2019.

Already Growing, Friendly Fraud Could Worsen from Professional Refunders

Professional refunders take friendly fraud to a new level as they manipulate retailers into giving a full refund, replacement, or both.
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