Using Stores to Enhance the Customer Experience Is an Opportunity—But Online Transactions Come with...
"There has been a measure of handwringing over the challenge of having retail stores act as fulfillment and processing centers for online transactions, but...
Internet and Phone Scams Just Keep on Coming
Frank Abagnale, the author of Catch Me If You Can, has written a new book titled Scam Me If You Can. In his new book, he talks about various scams that people of any age can fall victim. Some scams are old, some are new, and all have various versions. Surprisingly, hundreds, if not thousands, fall victim to them every year. Here are just a few of the more infamous.
Gift Cards Have Become a Common Currency for ORC
As retailers have responded to the evolving needs of the business, most have changed their return policies and typically issue a gift card or...
Woolworths Group Partners with Takeoff Technologies to Enhance Customers Online Shopping Experience
Woolworths Group plans to implement automated micro fulfillment capabilities at an initial three sites to help meet customers' growing demand for shopping online. The...
5 Ways to Take Aim at Moving LP Targets: BOPIS and Cashier-less Checkout
Loss prevention is a moving target. Every time a new retail strategy is put in place, such as buy online, pick up in store (BOPIS), it’s up to loss prevention professionals to devise countermeasures to combat the new theft opportunities that arise. Best Buy, Acme Markets, and Wegmans loss prevention executives give their recommendations.
Fraud, Trust at Risk in Emerging Fast-Payment Landscape
The growing move to faster payment options for retailers may improve merchants’ cash flow, but increased transaction speed brings along with it the increased...
Return Fraud: An Analysis of a Chicago ORC Group
LPRC researchers discovered an organized retail crime (ORC) ring based out of Chicago and were able to investigate this group closely to learn more about their return methods and routines.
A Fresh Approach to Fraud Prevention May Allow Self-Checkout to Finally Meet Its Promise
While it's certainly the future, self-checkout is also a mature technology with persistent, unaddressed problems in need of a fresh fraud prevention approach. [Sponsored]
You WILL Become a Victim of a Credit Card Fraud Scam
Experian has noted that credit card fraud is the most common form of personal financial fraud. Statistics say that 47 percent of adults in the United States have reported being victimized by a fraudulent purchase on their credit or debit card, and that percentage is predicted to rise.
CASE STUDY: Putting the Brakes on Counterfeit Merchandise
“The little blue box is very important—it is our reputation, it is our brand. When people sell counterfeit blue boxes with fake jewelry, it tarnishes the brand,” said Tiffany & Co.'s Charles Olschanski.