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Retail Fraud

$428 Billion in Merchandise Returned in 2020

While the total rate of returns was in line with recent years, online returns more than doubled in 2020 from 2019.

E-commerce Grows and Risk Follows. What to Look for in 2021

A core principle in e-commerce security is that more fraud always accompanies more transactions, increasing retailers' risk.

Already Growing, Friendly Fraud Could Worsen from Professional Refunders

Professional refunders take friendly fraud to a new level as they manipulate retailers into giving a full refund, replacement, or both.
Walgreen beauty department

Leading Personal Care and Beauty Brands Join Coalition to Prevent Fraudulent Sales

Walgreens, CVS Health, Ulta Beauty, and Philips have joined the Buy Safe America Coalition to combat ORC and the sale of counterfeit goods.

Using Data to Identify and Stop Self-Checkout Fraud

The lack of self-checkout oversight by employees creates significant risk of mistakes or even fraud, especially transactional fraud.

WEBINAR – Next in Commerce: Back to School

From adapting to the new normal to taking on digital transformation, learn how retailers have learned the way to gear up for Q4 and beyond.
retail fraud

True Cost of Fraud Study Finds 7.3% Increase for US Retailers

The 2020 LexisNexis study compares fraud rates, impacts, and challenges related to fraud detection and prevention year-over-year and during COVID-19.

How to Keep Your Returns Program Safe from Abuse

Flexible returns policies are no longer the exception, but the rule. However, these policies are also becoming a bigger target for abuse - costing...

Internet and Phone Scams Just Keep on Coming – Now It’s Coronavirus

Hackers are now using the frenzy around the coronavirus COVID-19 pandemic to put malware on computers to steal personal or business information. With more and more employees working from home without the protection of corporate cyber security measures, it will likely get worse quickly.

5 Ways to Take Aim at Moving LP Targets: BOPIS and Cashier-less Checkout

Loss prevention is a moving target. Every time a new retail strategy is put in place, such as buy online, pick up in store (BOPIS), it’s up to loss prevention professionals to devise countermeasures to combat the new theft opportunities that arise. Best Buy, Acme Markets, and Wegmans loss prevention executives give their recommendations.
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