How to Keep Your Returns Program Safe from Abuse
Flexible returns policies are no longer the exception, but the rule. However, these policies are also becoming a bigger target for abuse - costing...
Internet and Phone Scams Just Keep on Coming – Now It’s Coronavirus
Hackers are now using the frenzy around the coronavirus COVID-19 pandemic to put malware on computers to steal personal or business information. With more and more employees working from home without the protection of corporate cyber security measures, it will likely get worse quickly.
5 Ways to Take Aim at Moving LP Targets: BOPIS and Cashier-less Checkout
Loss prevention is a moving target. Every time a new retail strategy is put in place, such as buy online, pick up in store (BOPIS), it’s up to loss prevention professionals to devise countermeasures to combat the new theft opportunities that arise. Best Buy, Acme Markets, and Wegmans loss prevention executives give their recommendations.
Using Stores to Enhance the Customer Experience Is an Opportunity—But Online Transactions Come with...
"There has been a measure of handwringing over the challenge of having retail stores act as fulfillment and processing centers for online transactions, but...
Gift Cards Have Become a Common Currency for ORC
As retailers have responded to the evolving needs of the business, most have changed their return policies and typically issue a gift card or...
Woolworths Group Partners with Takeoff Technologies to Enhance Customers Online Shopping Experience
Woolworths Group plans to implement automated micro fulfillment capabilities at an initial three sites to help meet customers' growing demand for shopping online. The...
Fraud, Trust at Risk in Emerging Fast-Payment Landscape
The growing move to faster payment options for retailers may improve merchants’ cash flow, but increased transaction speed brings along with it the increased...
Return Fraud: An Analysis of a Chicago ORC Group
LPRC researchers discovered an organized retail crime (ORC) ring based out of Chicago and were able to investigate this group closely to learn more about their return methods and routines.
A Fresh Approach to Fraud Prevention May Allow Self-Checkout to Finally Meet Its Promise
While it's certainly the future, self-checkout is also a mature technology with persistent, unaddressed problems in need of a fresh fraud prevention approach. [Sponsored]
You WILL Become a Victim of a Credit Card Fraud Scam
Experian has noted that credit card fraud is the most common form of personal financial fraud. Statistics say that 47 percent of adults in the United States have reported being victimized by a fraudulent purchase on their credit or debit card, and that percentage is predicted to rise.
