Shrinkage Awareness – Communications with an Edge
In a large organization like JCPenney, new hires are immediately given a tidal wave of information on policies, procedures, scheduling, customer service, and register training as...
Benchmarking Your Performance on Shrinkage
The session took place on the second day of the conference and used an established technology that enabled individual delegates to “answer” questions in real time put...
Growth: The New Shrink
United Kingdom clothing chain New Look is to retail what Madonna is to contemporary music—a brand that is successfully reinventing itself as an iconic...
Writing a Prescription for Controlling Shrink
EDITORS NOTE: Ernie Deyle is the vice president of lossprevention at CVS/pharmacy. Since joining CVS in 2002, thecompany has undergone dynamic changes in the...
A Tale of Two Retailers
Not quite the order that Charles Dickens had in A Tale of Two Cities, but borrowing these words in this order works for this tale...
The European Road Map—Managing Stock Loss in the Retail Sector
If shrinkage management could be viewed as a journey, then recent European experience would be one not only lacking a final destination, but one plagued by...
Targeting Shrinkage with a Comprehensive Program for High-Risk Stores
Despite a difficult second half for most retailers, Stage Stores, Inc. achieved solid financial results during fiscal 2002. A weak economy and declining consumer...
Operational Shrink in Retail: There’s More to LP than Preventing Theft
Since its inception in 1993, the Lowe’s Companies loss prevention and safety department has tailored its programs to identify and respond to losses that...