Interviewing

taking notes during an interview

Take Some Notes

We all have jotted down some notes regarding a conversation—something we wanted to remember or just a simple to-do list. Most of us have...

“I Don’t Remember”

I forgot my keys somewhere. I know I had them just a few minutes ago, and I’m sure they were right here in my...
investigative interviewing

It’s All About Context, Part 4

The non-confrontational monologue delivered by the investigator has an evolving context between the guilty party and the investigator. The context changes significantly from sharing...
Interviewing, employee theft investigation

Loss Prevention Interview Tips

In our last two columns, we discussed how context matters in conversations and the questions that are appropriate to ask as part of the...
Professional Development Loss Prevention Career

It’s All About Context, Part 3

In our last two columns, we discussed how context matters in conversations and the questions that are appropriate to ask. In part two, we...

It’s All about Context: Part 2

In our last column, we began the discussion of how context affects the conversation and the questions that can be asked during it. It's...

It’s All About Context

What a wonderful thing to hear “I love you” from a longtime partner, but disquieting to have it said in the middle of a...
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