Interviewing

Implicit or Explicit—Why Do It at All?

We have all dealt with and perhaps made threats and promises in our everyday lives. “You kids cut it out. Don’t make me stop...

Is It Worth the Risk?

Approximately 29 percent of DNA exonerations across the United States since 1989 involved false confessions to the crime. The actual rate of false confessions...

The Case against Confrontation

Almost nothing ever turns out well when you call someone a name. Maybe if they accept the term, it works out. But usually it...

Uniformity?

Ever wonder what it would be like if every time we opened a bottle of our favorite cola it tasted different? Would we be...

What Has Changed in Fifteen Years of Interviewing

It’s difficult to believe that it is been fifteen years since Jim Lee, Walter Palmer, and Jack Trlica established Loss Prevention magazine as the...

To Record or Not to Record: Part 2

In this column we will attempt to set the stage for how one might deal with organizational resistance to recording employee interviews. We asked...

To Record or Not Record

We just returned from the International Association of Interviewers’ Elite Training Days in Minnesota at the Best Buy corporate headquarters. We had a number...
taking notes during an interview

Take Some Notes

We all have jotted down some notes regarding a conversation—something we wanted to remember or just a simple to-do list. Most of us have...

“I Don’t Remember”

I forgot my keys somewhere. I know I had them just a few minutes ago, and I’m sure they were right here in my...
investigative interviewing

It’s All About Context, Part 4

The non-confrontational monologue delivered by the investigator has an evolving context between the guilty party and the investigator. The context changes significantly from sharing...
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