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Storytelling: Expanding Empathy and Showing Understanding in Interviews

The investigator uses stories to build a connection with the subject, showing understanding, sharing empathy, and building rapport.

W-Z VIDEO: Acknowledge Social Distancing and the Witness in Telephone Interviewing

If you need to conduct an integrity issue over the phone in today’s environment, you should start by reminding your subject of CDC recommendations.

Storytelling: Part 1

Why do we use a story when we rationalize? Stories help us put an order to the chaotic patterns and details of our existence.

Types of Denials

When a suspect denies involvement at the onset of an interrogation, it will be extremely difficult to persuade them to change their mind. The...

W-Z Video: When to Use a Telephone Interview

There are a lot of different things to take into consideration when you are considering using a phone or video interview versus face to face. Here are some things to consider.
Confessions of a Forensic Interviewer

Stefanie Hoover with Phone Interview Tips for Superheroes

As we all get used to a new normal, hopefully you’ll get excited about the prospect of phone interviewing. Here are some boiled down tips as a refresher.

Using Video Technology for Conducting Remote Interviews

In part one of this series, we discussed the increased need in today’s restrictive climate for investigators to conduct remote interviews. Now, we want to dive into technology that is becoming increasingly more popular for remote workers—the use of video conferencing platforms to communicate.

Best Practices for Conducting Remote Interviews in Today’s Restrictive Climate

Investigators are now tasked with conducting more interviews remotely while taking precautionary measures for the safety and well-being of their team. This first in a two-part series will focus on the solutions that many investigators are relying on at this time.

W-Z Video: Preparing for After the Interview

If you think about after the interview, you have to worry about termination hearings, unemployment hearings. You have to worry about the defense if you’re doing a criminal case. You have to worry about any other area where they may try to attack the investigation. Let’s talk about that.
Confessions of a Forensic Interviewer

Stefanie Hoover on Becoming the Interviewer You Want to Be by Using Small Habits

Are you a “great interviewer” or are you someone trying to do interviews? Are you a “loss prevention professional” or are you someone who catches bad guys? Finding the right definition for yourself can make all the difference.

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