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W-Z Video: When to Use a Telephone Interview

There are a lot of different things to take into consideration when you are considering using a phone or video interview versus face to face. Here are some things to consider.
Confessions of a Forensic Interviewer

Stefanie Hoover with Phone Interview Tips for Superheroes

As we all get used to a new normal, hopefully you’ll get excited about the prospect of phone interviewing. Here are some boiled down tips as a refresher.

Using Video Technology for Conducting Remote Interviews

In part one of this series, we discussed the increased need in today’s restrictive climate for investigators to conduct remote interviews. Now, we want to dive into technology that is becoming increasingly more popular for remote workers—the use of video conferencing platforms to communicate.

Best Practices for Conducting Remote Interviews in Today’s Restrictive Climate

Investigators are now tasked with conducting more interviews remotely while taking precautionary measures for the safety and well-being of their team. This first in a two-part series will focus on the solutions that many investigators are relying on at this time.
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W-Z Video: Preparing for After the Interview

If you think about after the interview, you have to worry about termination hearings, unemployment hearings. You have to worry about the defense if you’re doing a criminal case. You have to worry about any other area where they may try to attack the investigation. Let’s talk about that.
Confessions of a Forensic Interviewer

Stefanie Hoover on Becoming the Interviewer You Want to Be by Using Small Habits

Are you a “great interviewer” or are you someone trying to do interviews? Are you a “loss prevention professional” or are you someone who catches bad guys? Finding the right definition for yourself can make all the difference.
Woman thinking before speaking

The Words Matter

While nonverbal behaviors are open to interpretation by observers, the word choice individuals use must have been intentionally picked to express the person’s meaning. By examining the words selected, an interviewer can identify underlying information that needs to be more fully explored.

Liars, Lying, and Lies

The first thing we should consider when examining lying is the differing cognitive aspects of the liar and truth teller. The truthful person knows they didn’t do the crime, while the liar knows they did and must hide that information from others. There are multiple ways for interviewers to identify liars.
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W-Z Video: The Importance of Instructions to Witnesses

Most instructions to witnesses in an interview may seem pretty straight forward, simple to understand, and easy to comply with. But it never hurts to take the time to explain why these instructions are so important and why their conduct during the conversation can have such a big impact on the ultimate outcome of the conversation.

Nonverbal Deception: Context in an Investigation Can Help Interpret Nonverbal Behaviors

The detection of deception is a complex process, one that is never likely to be fully mastered by man without the help of technology. While researchers have generally focused on single nonverbal cues to identify deception, an investigator has a much richer environment offering a greater depth of clues to lead the investigation.

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