Technology

How Our Memories and Perspectives Are Shaped by Social Media

Have you ever wondered what psychological impact social media has on us? More specifically, how does it affect our perspectives and memories? Social media...
human trafficking

How ORC Fuels Human Trafficking

What comes to mind when you think of organized retail crime? High-shrink items with high-resell values, such as razors and baby formula - not human trafficking.

The Blurring Lines between ORC and Cyber Crime

In 2003, the Loss Prevention Research Council (LPRC) worked on a three-year international research project with the University of Leicester, UK. The research was...

We Gave Up Privacy for Convenience Years Ago

The only surprising thing about Facebook's recent privacy fiasco is that anyone was actually surprised. Those of us who use social media and other...

Stop Worrying about the Retail Apocalypse and Focus on the Tsunami of E-commerce Returns

In the July-August 2017 issue of this magazine, I wrote an article titled "Brick-and-Mortar Is Not Dead; Amazon Just Proved It." That statement continues...

How to Become a Subject-Matter Expert

Work experience doesn’t necessarily mean you are a subject-matter expert. It could mean you know more than some people. A true subject-matter expert (SME)...

Three Types of Social Engineering That Keep Coming after Retailers

When you think of hacking, breaches, or cyber security, what do you think of? Probably software or technology. We often forget the human side....

Three Types of Social Engineering That Keep Coming after Retailers

When you think of hacking, breaches, or cyber security, what do you think of? Probably software or technology. We often forget the human side....

The Danger of Forced Innovation in Retail

When planned, innovation is an essential part of the evolution of retail. But when innovation is forced on a retailer, it can be a...

Brick-and-Mortar Is Not Dead; Amazon Just Proved It

Brick-and-mortar didnt die, and Amazon just confirmed it with its purchase of Whole Foods. Unless you live under a rock, you have seen the...
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