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tammy clark

Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
workplace abuse

Retail Employees Reveal Concerns about Workplace Abuse

Between 50 to 60 percent of workers reported at least one incident of verbal abuse in the last twelve months, and 30 to 35 percent reported at least one incident of threat of physical violence in the last year.
Amazon-Go-Tony-Donofrio

10 Percent Retail Self-Checkout Market Growth Collides with Deployment Risks

New data on retail self-checkout deployments reveals why the technology is growing—and why it's a major theft target.
Hurricane Katrina

Ensure Recovery by Preparing Your Disaster Plan Prior to the 2019 Hurricane Season

Get ahead of the storm with a strong disaster response plan, and you will recover more quickly and with confidence when disaster hits.
chris-norris-wz

Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
Asset Protection Women in Leadership logo Walmart

Profiles in LP: Walmart’s AP Women in Leadership Program

We expected there to be an appetite for a structured mentoring program supporting the women in our organization, but the range of the appetite was much broader than we anticipated.
WZ Elite Training Day logo

Elite Training Day 2019: The Premier Conference for Interview and Interrogation

This past week, top interviewers from across the country came together in Fort Myers, FL for the 2019 Elite Training Day hosted by Wicklander-Zulawski...
Shoplifter

Why Does It Feel Good to Shoplift?

It's commonly understood that shoplifting can be a thrill-seeking behavior. It's like a little game you play with the store.
global network

Technology Disruption and the Transformation of the Global Top 250 Retailers

Annually, I look forward to the Deloitte Global Powers of Retailing industry research, which provides a detailed growth trajectory review of the global top...
retail theft statistics

Shedding Light on Retail Theft Statistics

The NRSS indicates that shoplifting accounted for 35.7 percent of the reported shrink in 2017, which is down from 39.3 percent in 2016.
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