The sooner we know we have a problem, the better. And with tech sensors continually improving, we’re more capable than ever at deterring or disrupting a bad actor to minimize the damage they can do because we more rapidly know we have an issue.
Apprehension may or may not generate general and specific deterrence with some people. Detention can shame the offender or at least convince them to not try that crime again. Non-detention risks sending the message to those thieves and others aware of the policy that the store will not physically resist ongoing theft efforts. What does a retailer do?
Over 430 people made their way to the University of Florida’s Gainesville campus for the Loss Prevention Research Council’s 2019 Impact conference. The three-day event focused heavily on learning and collaboration, as well as research on evidence-based tactics and strategies to reduce retail crime and loss.
Protective signage is designed to credibly warn offenders that their contemplated criminal act will be quickly detected and seriously responded to. Signage can also prime or reinforce other interventions like CCTV or EAS. But do customers, and more importantly potential offenders, even notice signage and, if so, does it deter theft?
The Loss Prevention Retail Council recently launched it's latest initiate called LPRC Innovate. LPM contributor Tony D'Onofrio was there and provides details on his latest blog post. He also summaries two LPRC research surveys. One on self-checkout theft and a second on theft by opioid-abuse offenders.