Employee Theft

chris-norris-wz

Interview and Interrogation Training: Handling Requests

Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
interview closing statement, interviewer performance

How to Craft a Flawless Interview Closing Statement after an Investigation

A well-crafted statement freezes the moment of the admission or confession, providing the reader a snapshot into the mind of the guilty party.
Tammy Clark

Interview and Interrogation Training: Don’t Take It Personally

What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.

Interview and Interrogation Training: Why Victims Don’t Report

Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."
conducting telephone interviews, remote interview

The Remote Interview: When Do You Need the Human Touch?

Conducting suspect interviews remotely is an attractive cost-sensitive solution that has become increasingly commonplace, according to a trainer who has taught thousands of retail security personnel on interview and interrogation techniques.

Solutions Snapshot: DTiQ

DTiQ's customers are owners or operators that want to run a better store or restaurant. They have often been asked to do more with less while competing in a changing landscape. DTiQ supports customers by offering a managed service with minimal upfront costs that delivers smarter locations and superior results.
DTiQ

Solutions Snapshot: DTiQ

Solution providers offer a wide spectrum of mission-critical products and services designed to help meet the rising demands of the asset protection function and...

Interview and Interrogation Training: The Legality of Interviewing

If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.

Interview and Interrogation Training: The HR Investigation and Collaboration

We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.

Interview and Interrogation Training: Telling a Personal Story

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.
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