Employee Theft

Chris Norris, CFIvideo

Interview and Interrogation Training: Room Setting for the Witness

Even though there's going to be a third person in the room, we need to create a one-on-one conversation with the subject.
workplace theft prevention

The Moral, Societal, and Legal Obligation for Workplace Theft Prevention

At first, this may seem like an issue that involves only the retailer. However, the decision to ignore generally accepted cash and merchandise controls has far-reaching implications.
Chris Norris, CFI

Interview and Interrogation Training: Question Formulation for Fact Gathering

What's really important when it comes to fact-gathering interviews is an understanding of question formulation. It's necessary to understand when to ask an open-ended, expansion, closed-ended, enticement, assumptive, or even echo question.
chris-norris-wz

Interview and Interrogation Training: Handling Requests

Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
interview closing statement, interviewer performance

How to Craft a Flawless Interview Closing Statement after an Investigation

A well-crafted statement freezes the moment of the admission or confession, providing the reader a snapshot into the mind of the guilty party.
Tammy Clark

Interview and Interrogation Training: Don’t Take It Personally

What we have to remember is that itĀ isn'tĀ personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.

Interview and Interrogation Training: Why Victims Don’t Report

Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."
conducting telephone interviews, remote interview

The Remote Interview: When Do You Need the Human Touch?

Conducting suspect interviews remotely is an attractive cost-sensitive solution that has become increasingly commonplace, according to a trainer who has taught thousands of retail security personnel on interview and interrogation techniques.

Solutions Snapshot: DTiQ

DTiQ's customers are owners or operators that want to run a better store or restaurant. They have often been asked to do more with less while competing in a changing landscape. DTiQ supports customers by offering a managed service with minimal upfront costs that delivers smarter locations and superior results.
DTiQ

Solutions Snapshot: DTiQ

Solution providers offer a wide spectrum of mission-critical products and services designed to help meet the rising demands of the asset protection function and...

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.