AFA Protective Systems, Inc.
Founded in 1873, AFA Protective Systems, Inc. is a leading provider of fire alarm and security system solutions. At AFA, it’s not just about servicing alarm systems; it’s about making our customers lives easier. Our commitment to customer satisfaction is delivered through our experienced and trained employees, advanced technology and faster response times.
AFA’s National Accounts Division delivers specialized levels of support to retail chain accounts. We take the time to listen and to understand our customer’s life safety and physical security challenges. Our partnership approach allows us to offer practical and cost effective solutions for installing, monitoring, servicing and inspecting their fire and security systems.
At the heart of AFA’s service offering is our UL Listed & FM Approved central station monitoring facilities. AFA’s central station services utilize advanced technology including web based tools to help customers better manage their accounts. AFA’s central stations operate 24 hours a day, 7 days a week and can be reached by phone, website or email.
AFA has earned a distinguished reputation for excellence in service provided by our trained technicians. Our training programs are designed to maximize individual technician competencies in all areas including system installation, programming, code compliant test & inspection and maintenance. We are proud of the many industry certifications earned by our technicians, all of which contribute to better and more reliable service to our customers.
Quality fire and security systems are only as reliable as the aptitude and support behind them. AFA’s solutions include products from leading manufacturers of open source, non-proprietary equipment because we believe the freedom to choose the right service partner should not be limited by a product but rather by the quality of service they offer.
When it comes to life safety, codes and standards matter. Throughout its history, AFA’s employees have served as representatives throughout multiple national codes and standards committees. We do this to lend our professional expertise, voice our customer’s interests and keep current with the important issues surrounding the fire and life safety industry.
AFA’s heritage as the nation’s first Central Station fire alarm company is a great source of pride. Even more important is the long-term relationships that have been built with clients, partners and employees over the decades. History and relationships matter. It’s the difference between feeling like a number in a computer vs. having long-time personal contacts you can take at their word. It’s the stability and reliability that comes with over 145 years of proven experience in protecting and serving our valued customers.
At AFA, we are dedicated to delivering the right solutions and providing the finest service to protect people, property and assets. If you don’t believe us, just ask our customers.