Tom Miller is the marketing VP for QMI, a 32-year-old manufacturer of security shutters, gates, screens, and clear polycarbonate barriers; plus hurricane protection products for commercial and residential applications in North America. QMI is based in Itasca, IL, and has an installer network throughout the US and the Caribbean. Miller has functioned in the marketing department at QMI for nine years. He also works with the QMI dealer network with installation, product, and sales training. Miller has prior experience in residential construction, commercial window coverings, and at Andersen Windows.
Since there is no standardized and accepted security level testing in North America, it is difficult for a loss prevention professional to verify and understand which physical security barrier products are best for their retail locations.