Read Hayes, PhD, CPP
Innovating for Now and Next
The bottom line is innovation is not just about the latest technology—it’s about finding new ways to do important things better.
How Store Design Impacts Sales and Losses
As loss prevention professionals, you should be part of the environmental store design process. But first, you need to become better versed in interior space design theories and research.
Leveraging Situational Crime Prevention to Combat Retail Crime and Loss
Dr. Read Hayes provides multiple deterrence strategies and developments to potentially decrease retail robberies.
The Use of Autonomous Mobile Robots in Retail
Smart machines including autonomous mobile robots are generating more brainstorming and actual testing across the entire retail value chain.
Computer Vision Can Enhance Decision-Making
All day, every day, we’re making decisions. The better our data, the better we are in using information, the better the choices we make.
Making Judgments Only on Behavioral Cues Or Actions
Professional LP practitioners never profile appearance; we use evidence-informed observation to detect a possible crime in progress.
Getting Back to Business Safely
The goal here is to encourage phased, safe, confidence-building reestablishment of more typical daily living before millions of jobs are permanently gone.
Addressing Both Red and Green Customers in Zones 4 and 5
It’s really getting tight, and there’s just not a lot of room for error with intense pressure from rapidly evolving selling formats, evaporating consequence...
Signature Alerts Help Deter Offenders to Minimize Losses
The sooner we know we have a problem, the better. And with tech sensors continually improving, we’re more capable than ever at deterring or disrupting a bad actor to minimize the damage they can do because we more rapidly know we have an issue.
To Detain or Not to Detain
Apprehension may or may not generate general and specific deterrence with some people. Detention can shame the offender or at least convince them to not try that crime again. Non-detention risks sending the message to those thieves and others aware of the policy that the store will not physically resist ongoing theft efforts. What does a retailer do?