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Read Hayes, PhD, CPP

Read Hayes, PhD, CPP
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Read Hayes, Ph.D., CPP is a research scientist at the University of Florida, and the director of the industry group Loss Prevention Research Council (LPRC). The University of Florida Crime Prevention Research Team conducts research to provide organizations with improved crime and loss-control methods. The independent LPRC was founded by ten major retail chains in 2000 to help improve their loss prevention results using scientific research. Today, the LPRC includes over 95 major corporate members working together with scientists in ten working groups focused on significant retail crime and loss-control issues. The LPRC also conducts an annual Impact conference, provides monthly research reports, a weekly email, and hosts R&D in their Innovation Lab as well as virtual workspaces and a research report library on the web for all LPRC members and working groups. LPRC members include Bloomingdales, Home Depot, Target, Walgreens, Big Lots, P&G, Louis Vuitton, Dollar General, Publix, and AutoZone, as well as many leading LP solution providers. Dr. Hayes started as a store detective in retail loss prevention and has over 30 years’ of hands-on crime and loss-control experience working with organizations worldwide. Read co-founded the University of Florida’s globally used National Retail Security Survey in 1989, and has conducted over 85 LP field research projects. Dr. Hayes has spoken at over 100 conferences, and is the author of over 20 peer-reviewed journal articles, 150 magazine articles, and four top-selling books, including Retail Security and Loss Prevention, 2nd Edition. Dr. Hayes has also provided crime prevention expertise to the New York Times, Fox News, CNN, NBC, CBS, ABC, NPR, Oprah, the Wall Street Journal, Bloomberg, BusinessWeek, Forbes, Fast Company, Discovery Channel, Entrepreneur magazine, USA Today, and the BBC. He is an ongoing contributor to LP Magazine writing the Evidence-Based LP column in each issue. Dr. Hayes is a criminology graduate of the University of Florida, as well as Leicester University in the UK and can be contacted at rhayes [at] lpresearch.org. CATEGORIES Loss Prevention Retail Industry Retail Security SOCIAL MEDIA/WEBSITES @hayes_cp (Twitter) Read Hayes (LinkedIn) LPRC
retail shoplifting

Making Judgments Only on Behavioral Cues Or Actions

Professional LP practitioners never profile appearance; we use evidence-informed observation to detect a possible crime in progress.

Getting Back to Business Safely

The goal here is to encourage phased, safe, confidence-building reestablishment of more typical daily living before millions of jobs are permanently gone.

Addressing Both Red and Green Customers in Zones 4 and 5

It’s really getting tight, and there’s just not a lot of room for error with intense pressure from rapidly evolving selling formats, evaporating consequence...
LPRC kickoff meeting

Signature Alerts Help Deter Offenders to Minimize Losses

The sooner we know we have a problem, the better. And with tech sensors continually improving, we’re more capable than ever at deterring or disrupting a bad actor to minimize the damage they can do because we more rapidly know we have an issue.
retail shoplifting

To Detain or Not to Detain

Apprehension may or may not generate general and specific deterrence with some people. Detention can shame the offender or at least convince them to not try that crime again. Non-detention risks sending the message to those thieves and others aware of the policy that the store will not physically resist ongoing theft efforts. What does a retailer do?

Chronic versus Acute

It’s always something—literally, retailers are always dealing with something. Retail enterprises are so attractive, complex, dispersed, and crowded, and provide so many opportunities for...

Protective Signage Research Seeks to Determine If Signage Impacts Theft and Customer Behavior

Protective signage is designed to credibly warn offenders that their contemplated criminal act will be quickly detected and seriously responded to. Signage can also prime or reinforce other interventions like CCTV or EAS. But do customers, and more importantly potential offenders, even notice signage and, if so, does it deter theft?

Developing Prioritized Protective Strategies

Stay focused; we hear that a lot. But what should those charged with protecting people and places really fixate on? Criminologist Jerry Ratcliffe stresses...
bag searching policy

RESEARCH: How Retailers Actually Use a Bag Searching Policy

Employee theft is a major problem for many employers in the United States, coming in at number two on the list of leading causes of inventory shrinkage (behind shoplifting/ORC), according to the 2018 National Retail Security Survey.
flea market products

STUDY: Are Flea Market Products Stolen Goods?

Almost 100 flea markets were randomly selected from a guide of 1,000 locations and visited by our teams to assess the availability, pricing, and condition of a high-loss men’s shaving product as example of flea markets and stolen products activity.

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