About the Author

Robert L. DiLonardo

Articles by Robert L. DiLonardo

Industry News

Perspective on the Cost of Fraud in Retail

Security issues surrounding e-commerce and m-commerce (mobile) have earned quite a bit of attention from the press during the past year and rightly so. LexisNexis recently published its sixth annual study that values the actual cost of fraud borne by US retailers. Entitled “The True Cost of Fraud 2014” (lexisnexis.com),

Self-Checkout Reaches Critical Mass

Retail Industry

Self-Checkout Reaches Critical Mass

David R. Humble got the idea as he stood in a long grocery checkout line in south Florida in 1984. The customer in front of him was so frustrated by the clerk’s slowness that he grabbed his own items and started scanning. “Why can’t anyone check himself out of a store,” Dave