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Monica Eaton-Cardone

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Monica Eaton-Cardone is the Chief Operating Officer of Chargebacks911 and Fi911 and Chief Information Officer of Global Risk Technologies. Monica has worked tirelessly to educate merchants and financial institutions about hidden threats in the rapidly changing payment fraud landscape. In ten years, Chargebacks911 has successfully protected more than 10 billion online transactions and has recovered over $1 billion in chargeback fraud.

The Chargebacks Holiday Hangover Is Here—What’s Next?

Every year, merchants experience a sudden influx of chargebacks. From the beginning of January and almost into April, companies will get the ‘holiday hangover’ in which dispute volumes can rise by as much as 40 percent.
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