Marketing and loss prevention have always been intertwined, but the effort to forge a closer bond with shoppers could further enmesh the two functions.
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Articles by Garett Seivold
Conducting suspect interviews remotely is an attractive cost-sensitive solution that has become increasingly commonplace, according to a trainer who has taught thousands of retail security personnel on interview and interrogation techniques.
According to research, workers whose education includes scenario-based instruction score better on retention exams, have a more positive attitude toward training material, and think arguments used in training are more persuasive.
“Fueled by the proliferation of Internet use and social media platforms, the magnitude of global physical counterfeiting is estimated to have increased significantly since the beginning of this century.”
For the third year running, a poll of the American public, on the subject of potential crisis events, shows it is most worried about natural disasters—by a wide margin.
In a study presented at a 2017 conference on business innovations, mobile self-checkout solutions were found to provide a more time efficient shopping experience, particularly when stores are crowded.
If employees feel they don’t have an audience to which they can report safety concerns, they may instead turn to safety enforcement agencies.
In November 2017, on Black Friday on Britain’s busiest street, the “sound of gunfire and explosions” created a panic among Christmas shoppers convinced the city was under a terror attack. Dozens of people were hurt in the ensuing stampede.
Since 1980, the percentage of people in the United States who primarily speak a language other than English has grown by 158 percent, while the nation’s overall population has risen by a comparatively modest 37 percent.