Home Authors Posts by Garett Seivold
More than 850 Wawa convenience stores and gas pumps had malware in payment processors that potentially compromised customers’ credit and debit card numbers, expiration dates, and cardholder names. What can companies do to prevent phishing attacks?
Retailers also need a post-incident management game plan for when the waters recede and the immediate threat is squelched. Is your retail organization ready for the “Then what?”
Nothing kills retail sales like a rude employee and a bad customer interaction, according to a recent survey of 1,000 shoppers.
As victims find their voices, behavior that may have remained buried in the past is now more likely to be the subject of complaints and forced into the light.
New precedent has been set in a case over a retail chain’s handling of workplace investigations. The recent decision by the National Labor Relations Board makes it presumptively lawful for employers to mandate confidentiality during workplace investigations.
We asked a cross-section of LP leaders how work has changed for them during the last year, what they’re spending time on now that didn’t consume the same bandwidth when 2019 was just getting underway. We got a variety of responses.
Imagine an after-hours store burglary. But instead of the perpetrator escaping into the night with whatever merchandise he can fit in his backpack, he...
When getting the future right is a matter of real consequence, when it has the power to steer loss prevention down the right or wrong path, clickbait forecasting feels insufficient. A deeper perspective on the dynamics that are driving retail change, and on the foundation upon which changes will emerge, seems a better guide.
A comprehensive approach to the active shooter threat is critical, suggests new research by two Minnesota criminology professors who compiled a detailed database on “mass shooters” in the US. That research suggests that active shooter training may, in some cases, actually be training the shooter.
From trending news stories, 2019 conference presentations, and interviews with industry thought leaders, a picture of the future becomes—if not clear—perhaps a little sharper in focus. Here are ten trends expected to impact retail and LP in the next few years.