The authors had the privilege of working for a relatively small “blue ocean” beverage company called Starbucks Coffee in the nineties. A key strategic question often posed by then CEO and Chairman of the Board Howard Schultz was, “How do you get big but stay small?” Starbucks then was the
About the Author
Frances D'Addario, Dean Correia, and Sean Dettloff
Francis D'Addario, CPP, CFE, is emeritus faculty, strategic influence and innovation for the Security Executive Council. An expert in all-hazards security risk and mitigation, he held executive loss prevention roles for Starbucks Coffee, Hardees, and Jerrico Inc. He can be reached at fdaddario (at) secleader (dot) com.
Dean Correia, CPP, PI, is emeritus faculty for the Security Executive Council. He has had a career in operations and loss prevention in Canada spanning more than twenty years, holding senior leadership roles with global brands GAP, Starbucks Coffee, and Walmart. He can be reached at dcorreia (at) secleader (dot) com.
Sean Dettloff, CPP, CFE, PI, is emeritus faculty for the Security Executive Council. He held senior leadership roles in retail operations, loss prevention, supply chain, and global corporate security with Amazon.com and Starbucks Coffee. He can be reached at sdettloff (at) secleader (dot) com.