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Errol Erkan

Errol Erkan is senior manager of commercial asset protection at American Eagle Outfitters (AEO)based in Charlotte, North Carolina. He began his career at AEO in 2005 as a store manager before moving into loss prevention in 2007, where he has steadily earned increased responsibility in the asset protection organization.
American Eagle

The Importance of De-escalation Training at American Eagle

At American Eagle, we found our employees were looking for a way to engage with upset or agitated customers and coworkers professionally.
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