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Thought and Gesture: Part 3

In the first two parts of this series on thoughts and gestures in interviewing, we looked at gestures that occur in combination with spoken words. These gestures are also sometimes called illustrators as they help the speaker add meaning and context to the words spoken. There are other physical movements people make that are not done to support the actual spoken language. In part 3 we discuss pantomimes, emblems, and adaptors.

Thought and Gesture: Part 2

We discussed some of the geographic differences when using gestures in other cultures in our last column. We also touched on the differences between...

Thought and Gesture: Part 1

"Where the heck is that file? I know I just had it." "It's right over there." I said pointing at the file. Then I noticed my...

Nonverbal Deception: Context in an Investigation Can Help Interpret Nonverbal Behaviors

The detection of deception is a complex process, one that is never likely to be fully mastered by man without the help of technology. While researchers have generally focused on single nonverbal cues to identify deception, an investigator has a much richer environment offering a greater depth of clues to lead the investigation.

Liars, Lying, and Lies

The first thing we should consider when examining lying is the differing cognitive aspects of the liar and truth teller. The truthful person knows they didn’t do the crime, while the liar knows they did and must hide that information from others. There are multiple ways for interviewers to identify liars.

From Analytics to QSR and the Dark Web to Biometrics

The July–August 2019 print edition has a wide-range of articles to meet the needs of retail professionals. Whether you are an in-store loss prevention associate or corporate executive, whether you are an ORC investigator or focused on supply chain, be sure to read the online version of the print magazine.

The Walgreen’s Asset Protection Team Urges All of Us to Support Red Nose Day...

Generosity is a gift that benefits everyone and something that we all have the ability to share with others. Every individual has a vested...
microphone image

Speak as Well as You Think: Business Communication Strategies

When you can “speak as well as you think,” you can drive your business results, whether you are addressing shrinkage issues with the loss prevention manager or discussing profit-enhancement strategies with corporate executives.
Guy Yehiav

Using Analytics to Maximize On-Shelf Availability and Supply Chain Processes

Guy Yehiav is CEO of Profitect, a well-known data-analytics solution provider in the retail loss prevention industry. LPM asked the 25-plus-year retail supply chain...
active shooter response, threat assessment

How to Make a Good Threat Assessment Better

A review of one recent mass shooting incident suggested some valuable questions that a retailer can ask to identify potential flaws in its procedures for handling potentially dangerous store associates.

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