In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems. This got the ECR team thinking: what if for “highly effective people,” we read “low-inventory shrink retailers”? What then would be the habits of low-shrink retailers? Read More
Tag: store management
Many have taken issue with the video’s depiction of how the loss prevention representative handled the situation, accusing him of being too rough with the juvenile. Others are defending the loss prevention representative’s actions as warranted given the circumstances. See the survey results. Read More
Incidents of violence in the retail setting have become an ongoing and consistent problem. Nearly every day there are occurrences that result in violent behavior, often resulting in someone getting hurt.
For example, just last week in the LPM Insider, we reported incidents involving violent situations in the workplace every day. Read More
What we say, how we say it, and what we’re doing when we say it combine to create great messages—or messages that are forgotten in the next moment. When you can “speak as well as you think,” you can drive your business results, whether you are addressing shrinkage issues with Read More
What started out a few years ago as a phenomenon that used social networking sites to gather a group of people in a public place to dance or perform another innocent form of entertainment has since evolved into a method of gathering together violent protesters—or thieves in pursuit of your Read More
The evolution of the loss prevention profession has required a change in the way we approach the retail environment. First, we now recognize that inventory shrink is a more complicated problem than mere theft of merchandise. Shrink is a complex issue. Shrink reduction is now seen as a vehicle of profit Read More
By Liz Martinez
Shopping mall security is not a replacement for retail loss prevention programs. Mall security and LP have supporting missions, but they’re different missions.
A diagram of the ideal exchange of information and ideas wouldn’t look like a triangle, with shopping mall security, retail loss prevention, and local police at the three Read More
By Dan Faketty
In today’s retail business environment, everyone is seeking a competitive advantage. It could be in technology, people, business practices, or newly developed programs. The best strategy in the world, however, becomes meaningless if it is not executed properly.
I have been fortunate to have a high degree of success at executing Read More
In recent years, senior loss prevention executives throughout retail have had to come to grips with a different type of promotional sale events—the all-too-frequent store-closing sale.
It is no longer a rarity that LP managers are called upon to design and implement shrink-control programs that protect inventories throughout the process of closing a retail store. Read More
The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase retail foot traffic without compromising store security and safety measures.
However, increasing the number of customers results in a heavier workload for loss prevention teams, which makes Read More