To shoplift is to knowingly obtain goods or merchandise from an establishment in which they are displayed for sale, without paying the purchase price. This act can include carrying, hiding, concealing, or otherwise manipulating merchandise with the intent to steal it.
Shoplifting issues are the most common contributors to external shrink, having developed into a multibillion-dollar problem that ultimately affects each and every one of us. Not only do these losses affect a company’s bottom line in a variety of different ways, but they also impact us as consumers in the form of higher prices, fewer choices, greater inconveniences, and a reduction in services as businesses attempt to find ways to fight external theft incidents and recover damages.
Shoplifters are not bound by age, gender, race, social background, or any other traits that make us unique and distinctive as human beings. This type of theft isn’t always based on need, and many different incentives may influence the motivation to steal. While every situation has its own merits, the motivations for shoplifting can be as different as the individual.
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Unfortunately, many amateur shoplifters fail to think through the potential consequences of their actions, or misjudge the potential risks of being caught, and make a poor decision. And for the professional shoplifter, their evaluation of risk and reward is based on different motives. Rather, the decision to steal has more to do with the availability, accessibility, demand for and value of the merchandise. When the attraction of the merchandise is coupled with the opportunity to take the items for profit or gain, they see the risk as justified.
Opportunity is often a primary element in the formula for theft. This is also the type of theft motivation that loss prevention professionals have the greatest probability of deterring, and is often at the center of many of training and awareness programs. By providing good customer service and maintaining appropriate controls, many of the opportunities for shoplifting and theft can be eliminated.
A suspected shoplifter at a Walmart store in Colorado was shot to death by a Colorado Springs police officer after a chase, authorities said. Police were called to the store Monday night, said El Paso County Sheriff’s office spokeswoman Jacqueline Kirby. The suspect was identified and shot after the chase, Read More
NASP Supports Retailers Offering Shoplifter Education as a Voluntary Alternative to Entry into the Criminal Justice System for First-time, Low-level Offenders
Recent events in California present an opportunity to examine the concept of private industry working with the public sector to find and deliver better responses to crime in our nation, in this case, low-level and juvenile shoplifting. (See “California Court Issues Ruling against CEC Diversion Program,” published on August 16.) Read More
By Jack Trlica
In a lawsuit filed in 2015 against Corrective Education Company (CEC), Judge Harold Kahn of the Superior Court of California granted summary judgment against CEC’s restorative justice diversion program, calling it “unlawful because that program violates California’s extortion and false imprisonment laws.”
In his ruling filed August 14, Judge Kahn wrote, Read More
By John Wilson
While the new “anti-establishment” world is rejecting globalization, will retail CCTV technology integration provide the panacea to retail risks? The world may continue to spin on its axis, but it is rapidly changing politically and economically with a new anti-establishment agenda and narrative rejecting globalization in an attempt to preserve Read More
A retailer—if it so chooses—can undertake any number of actions aimed at curbing shoplifting in their communities. A loss prevention pro could give a presentation on the subject to a local school or community youth organization, for example. Read More
By Dan Faketty
One question I have been asked frequently is, “How did you know how to battle retail shrink in the grocery business, especially considering your background is predominantly in discount retail?” My response to that question is almost always the same, which is: “I follow the loss prevention road map.” Often Read More
Authorities say a shoplifting suspect in New Jersey drowned when he ran from police and then tried to swim away in a lake. Gloucester County prosecutors say officers approached the 20-year-old man at a Woodbury, New Jersey, convenience store around 3:50 AM Saturday and tried to speak with him. But Read More