To shoplift is to knowingly obtain goods or merchandise from an establishment in which they are displayed for sale, without paying the purchase price. This act can include carrying, hiding, concealing, or otherwise manipulating merchandise with the intent to steal it.
Shoplifting issues are the most common contributors to external shrink, having developed into a multibillion-dollar problem that ultimately affects each and every one of us. Not only do these losses affect a company’s bottom line in a variety of different ways, but they also impact us as consumers in the form of higher prices, fewer choices, greater inconveniences, and a reduction in services as businesses attempt to find ways to fight external theft incidents and recover damages.
Shoplifters are not bound by age, gender, race, social background, or any other traits that make us unique and distinctive as human beings. This type of theft isn’t always based on need, and many different incentives may influence the motivation to steal. While every situation has its own merits, the motivations for shoplifting can be as different as the individual.
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Unfortunately, many amateur shoplifters fail to think through the potential consequences of their actions, or misjudge the potential risks of being caught, and make a poor decision. And for the professional shoplifter, their evaluation of risk and reward is based on different motives. Rather, the decision to steal has more to do with the availability, accessibility, demand for and value of the merchandise. When the attraction of the merchandise is coupled with the opportunity to take the items for profit or gain, they see the risk as justified.
Opportunity is often a primary element in the formula for theft. This is also the type of theft motivation that loss prevention professionals have the greatest probability of deterring, and is often at the center of many of training and awareness programs. By providing good customer service and maintaining appropriate controls, many of the opportunities for shoplifting and theft can be eliminated.
Tahlequah police in Oklahoma, have identified the innocent woman killed on Friday during a police chase involving a shoplifting suspect. Police say the suspect, 36-year-old Aram Barack Catron was attempting to get away after allegedly shoplifting at Walmart. A Cherokee Nation Marshal spotted Catron on West Fox Street. While trying to determine Read More
A store clerk is sitting in jail after turning the tables on a theft suspect in north Nashville, Tennessee, overnight. According to police, 44-year-old Jerry Smith Jr. walked into the Kwik Sak on S. Hamilton Road at 2:30 a.m. Friday. He reportedly brought an 18-pack of beer to the counter. When his Read More
By Chris Batson
Distribution center loss prevention provides a unique challenge to the industry. As with all LP programs, the distribution center loss prevention team is tasked with reduction of shrink and generating a sufficient return on investment to justify their programs.
Given the growing investment in supply chain inventory management, how does a distribution Read More
Understanding how to calculate shrinkage in retail is a fundamental but critical concept within the loss prevention profession as well as throughout the retail industry. Ultimately, retail shrink results in lost profits and can have a dramatic impact on the success of the retail enterprise.
The term “retail shrink” or “retail Read More