AI in the retail industry promises improved efficiencies, lower costs, and improved customer experiences—but it’s important to be aware of the technology’s current capabilities and its one “fatal flaw.” Read More
Tag: return fraud
In the July-August 2017 issue of this magazine, I wrote an article titled “Brick-and-Mortar Is Not Dead; Amazon Just Proved It.” That statement continues to hold true. But when I read business publications or mingle at industry events, I still notice a lot of doom and gloom about the supposed Read More
According to the 2016 National Retail Security Survey, US businesses lost around $45.2 billion in 2015 to retail theft, more than 1.38 percent of overall sales, making retail theft one of the leading issues facing retailers today.
Shoplifting and ORC Fraud Rings
According to the National Association of Shoplifting Prevention (2006), more Read More
The Latest Credit Card Fraud Statistics and Insights
Credit card fraud statistics reveal that online and card-not-present fraud is expected to increase in the coming years.
By Kelsey Seidler
Despite the introduction of more secure chip technology (also known as Europay, Mastercard, and Visa, or EMV technology), credit card fraud remains a concern Read More
Return Fraud’s Impact on Retail Sales and E-commerce Returns Highlighted in Report from Appriss Retail
Appriss Retail recently released its 2017 Consumer Returns in the Retail Industry report, which analyzes results from the National Retail Federation’s 2017 Organized Retail Crime survey to provide insights for retailers to minimize the effect of return fraud and abuse on their business.
According to the survey, total merchandise returns account Read More