Tag: racial profiling


Revisit Your Crisis Communication Plan

Revisit Your Crisis Communication Plan

Based on recent events, it’s time for all companies to revisit their crisis management and crisis communication plans.

Then: Hurricane Katrina, Superstorm Sandy, racial profiling accusations at Macy’s, food contamination at Chipotle.

Now: Charlottesville protests, civil disturbances at Berkeley, Hurricane Harvey, Hurricane Irma.

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The list goes on and on, and it never   Read More


What Retailers Can Do About Racial Profiling in Stores

What Retailers Can Do About Racial Profiling in Stores

There have been several lawsuits in the news recently focusing attention on long-simmering complaints about the treatment of minorities by large retailers. What can organizations do to avoid claims of racial profiling in retail stores?

To start, retailers should have clearly defined and articulated policies against racial profiling and demonstrate zero   Read More


Vital Elements of a Crisis Management Plan

Vital Elements of a Crisis Management Plan

Does your company have a crisis management plan? Are roles explicitly defined, responsibilities clearly understood, and protocols outlined for effective crisis response? Who should be contacted, how do we reach them, and how soon should we notify them? Is your organization prepared to effectively manage a crisis situation?

The first step   Read More


Fifteen Years of Loss Prevention, Part 3

Fifteen Years of Loss Prevention, Part 3

Here we are at the third and final installment of the first fifteen years of Loss Prevention magazine. I had indicated in the first two articles that part of the third article would include a future look at some of the most important loss prevention technologies and practices such as   Read More


Cold Heads, Warm Hearts, and Social Media

Cold Heads, Warm Hearts, and Social Media

The nature of our role in loss prevention forces us to focus on many of the negative aspects often associated with social media. From the malware that slows our computers and corrupts our systems, to the spiders that grab our information and track our habits, to the criminal elements looking   Read More