Tag: point of sale pos


Using Video Surveillance to Audit Your Retail Business

Throughout my career, I’ve seen some outrageous behavior captured on surveillance video. From performance and productivity issues-like employees showing up late and doing personal things on business time-to outright theft, I’ve seen it all.

As an owner or manager at any level, it’s disheartening to think of what can go on   Read More


4 Ways You Can Transform Retail Loss Prevention Training

4 Ways You Can Transform Retail Loss Prevention Training

Prior to 2012, Bloomingdale’s was doing what most retail organizations do when it comes to retail loss prevention training and safety education—relying on a number of standard approaches like posters, classroom training, huddles, and pre-shift morning rallies. But these approaches just weren’t working.

As I contemplated this situation, I realized we   Read More


Access Control Technology to the Rescue: A True Story

Access Control Technology to the Rescue: A True Story

The Case of the CFO’s Family Photo
I was recruited to a startup thirty-store retailer to launch their first loss prevention program. My supervisor, the CFO, was a seasoned no-nonsense retailer. Our very first meeting started with typical small talk when I noticed a picture placed prominently on his desk. The   Read More


Restaurant Theft: The 5 Most Common Methods

Restaurant Theft: The 5 Most Common Methods

Restaurant employees can hurt profitability in a variety of different ways. Rarely is restaurant theft as simple as taking money from the cash register. Given that restaurants operate on incredibly narrow margins, it is important to identify and reduce the opportunities for employee theft. Here are five common ways in which   Read More


A Root-Cause Analysis May Help Reduce Shrinkage

A Root-Cause Analysis May Help Reduce Shrinkage

Most retailers have adopted omni-channel strategies to meet consumers’ demand to browse or buy whenever and wherever they choose. But enabling everything from mobile point of sale (POS) to in-store pickup of online purchases has made inventory control and product logistics far more difficult.

The complex new retail environment is increasing   Read More