As online-only retailers continue to see expanded success, traditional brick-and-mortar stores must turn to new strategies to keep up with customer demand. Today’s retail environment demands that the customer shopping journey be a seamless one as it transitions from a physical store to a smartphone app to an interactive catalog (or Read More
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Omni-channel retailing is growing and evolving in every aspect of retail as consumers continue to look for fast, efficient, and convenient ways to buy their goods and services—and that trend is taking hold in the grocery industry as well. The channel is poised for growth. Although only 12 percent of Read More
The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase retail foot traffic without compromising store security and safety measures.
However, increasing the number of customers results in a heavier workload for loss prevention teams, which makes Read More
Most people believe that shopping online is easy and convenient. But most also agree that the one of the biggest issues in online shopping is the inability to touch and feel the product. As a result, items “not as expected” cause online return percentages to be high. And everyone knows Read More
E-commerce is defined as the buying and selling of products and services over electronic systems, such as the Internet. The Internet has driven a huge increase in the level of trade conducted electronically. Everyone in retail is well aware of the growth of e-commerce. We just saw the largest Amazon Read More