As online-only retailers continue to see expanded success, traditional brick-and-mortar stores must turn to new strategies to keep up with customer demand. Today’s retail environment demands that the customer shopping journey be a seamless one as it transitions from a physical store to a smartphone app to an interactive catalog (or Read More
Tag: open source inventory control
By Bill McBeath
Over recent years, we’ve witnessed a resurgence of interest and substantial growth in the use of radio frequency identification (RFID) technology in retail—a veritable RFID renaissance—with more than six billion tags used in 2016 alone, not just in apparel, but for other categories and uses as well.
We wanted to find Read More
We hear the phrase everywhere. Yet few ask explicitly: what is omni-channel retailing, really? Omni-channel is defined by TechTarget as “a multi-channel approach to sales that seeks to provide the customer with a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone Read More
By Adrian Beck
There is little consensus on what constitutes “loss” within the retail world nor how it should be measured. The terms “shrinkage” and “shortage” have been loosely applied to encapsulate some of the areas that generate loss, but they are not terms enjoying a clear and agreed-upon definition across the sector. Read More
Following are a few article summaries that can provide you with a small taste of the original content available to you every day through our daily digital offerings, which are offered free through LossPreventionMedia.com. In addition to our daily newsletter, a comprehensive library of original content is available to our Read More
New technology in retail loss prevention emerges regularly. In this profession, it’s important to stay abreast of any new technologies that may show potential and could help reduce theft and fraud.
Industry conferences and events are a great place to scope out the latest solutions. For example, Tom Meehan, CFI, witnessed Read More
After completing the three-part series on the first fifteen years of Loss Prevention magazine, I promised to write an additional article that looks at the current and future state of some subjects we discussed that have a huge influence on the retail loss prevention profession. As I looked at the Read More
By Jack Trlica
For the past several years, “customer experience” has been one of the most talked-about topics in retail. Seminar after seminar at the past two National Retail Federation’s Big Show conferences have focused on this subject and how important creating a great customer experience is to the success of brick-and-mortar as Read More
A ton of great smart tech was on display at the National Retail Federation’s Big Show in January, from wearables to the Internet of Things (IOT). My team was invited to a small get-together. I noticed several people had sharp-looking ski jackets. As a trained investigator, I knew there was Read More
These are clearly turbulent times in retail. How people shop is changing—and with it the strategies employed to attract and retain customers. Store technology is changing, offering new opportunities, and ushering in new risks. What does the upheaval mean for loss prevention? What are the primary challenges the industry may Read More